Summary
Overview
Work History
Education
Skills
Timeline
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Javier Rodriguez

Woodbridge,United States

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

7
7
years of professional experience

Work History

Service Advisor

Farrish Subaru
Fairfax, VA
08.2022 - Current
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Recommended additional, useful services to customers to increase overall sales.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Service Advisor

Lustine Toyota
Woodbridge, VA
06.2019 - 06.2022
  • Handled telephone inquiries regarding appointments and work in process.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Used knowledge of services to recommend additional products and offerings to customers.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Mentored junior team members and managed employee relationships.

Marketing Associate

Prince William Soccer
Woodbridge, VA
02.2018 - 08.2019
  • Supported sales activities through promotional material and market research.
  • Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
  • Collaborated with marketing professionals to coordinate brand awareness and marketing efforts.
  • Executed strategic marketing plans to drive growth and retention and overall revenue for business.
  • Used brochures, data and slides to prepare proposal presentations.
  • Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.

Education

Associate of Arts - Business Administration And Management

Richard Bland College
Petersburg, VA
08.2018

High School Diploma -

Osbourn Park High School
Manassas, VA
06.2016

Skills

  • Excellent Communication
  • Multitasking and Organization
  • Upselling Products and Services
  • Upbeat and Positive Personality
  • [Spanish] Fluency

Timeline

Service Advisor

Farrish Subaru
08.2022 - Current

Service Advisor

Lustine Toyota
06.2019 - 06.2022

Marketing Associate

Prince William Soccer
02.2018 - 08.2019

Associate of Arts - Business Administration And Management

Richard Bland College

High School Diploma -

Osbourn Park High School

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Javier Rodriguez