Experienced solution specialist with a strong background in solution sales. Proven ability to drive revenue growth through strategic client engagement and tailored solutions. Expertise in fostering team collaboration and adaptability to meet evolving needs. Skilled in customer relationship management, negotiation, and presenting complex solutions effectively. Trusted for achieving targets and delivering impactful results.
• Managed a portfolio of critical customers in the region, ensuring successful transition to Microsoft 365 cloud services.
• Provided senior stakeholder representation and coordination for FastTrack, driving high customer satisfaction.
• Planned and executed onboarding of Microsoft cloud services, aligning with unique business needs.
• Drove customer satisfaction and revenue growth opportunities through product/feature usage metrics.
PROSCI Certified Change Practitioner, Microsoft Certified: Security, Compliance, and Identity Fundamentals, MTA: Mobility and Device Fundamentals, MTA: Security Fundamentals, Microsoft Technology Associate: Windows Operating System, Microsoft Certified Solutions Expert: Mobility, Microsoft 365 Certified: Modern Desktop Administrator, Microsoft Certified Systems Engineer