JAVIER SILVA
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Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Motivated [Job Title] specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current [Type] license with [Type] endorsement, as well as certifications in pallet jack and forklift operation.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Fed Ex Driver
1 Year 7 Months- Delivered packages efficiently within designated routes, ensuring timely service and customer satisfaction.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Maintained accurate records of deliveries, enhancing accountability and operational efficiency.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
DIESEL DRIVER
1 Year- LOAD IN SUNOCO RACKS AS WELL AS IN DELMITA, DELIVER FUEL TO GAS STATIONS, FARMS, AND SOMETIMES RAIL ROADS.
- Operated delivery vehicles to transport propane and fuels safely to customer locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate records of deliveries, ensuring timely reporting of fuel usage and inventory levels.
- Adhered to safety protocols while loading, unloading, and handling hazardous materials.
- Implemented route optimization strategies, reducing delivery times and improving service efficiency.
Flatbed Driver
2 Years 10 Months- Load materials from Lowes and delivered them locally in the RGV to commercial and residentials accounts, strap all materials and get signature for all paperwork
Diesel driver/belly dump driver
1 Year 5 Months- Started as belly dump driver locally to border wall and surrounding area, move to transporting diesel from delmita to deliver it locally to railroads
- Ensured compliance with safety regulations and company policies during all deliveries.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Managed delivery schedules to maximize route efficiency and minimize downtime.
Trainer
10 Months- Train new employees at the call center, ensure they follow protocol and pass assessment in training.
- Developed and delivered training programs to enhance employee performance and engagement.
- Implemented instructional design principles to create effective learning materials and resources.
- Assessed training needs through surveys and performance evaluations to tailor sessions accordingly.
- Collaborated with management to align training initiatives with organizational goals and objectives.
- Monitored training outcomes, providing feedback for continuous improvement of programs offered.
Store Manager
2 Years 4 Months- Check the sales on the store to reach goal, do inventory, coach representatives, hire and do interviews for new employees
- Led daily operations to achieve sales targets and enhance customer experience.
- Trained and mentored staff on product knowledge and customer service best practices.
- Analyzed sales data to identify trends, optimizing inventory management strategies.
- Implemented strategic marketing initiatives to drive foot traffic and increase brand visibility.
- Developed performance metrics to assess team productivity and improve operational efficiency.
- Fostered a collaborative team environment, enhancing employee engagement and retention rates.
Coach
1 Year 11 Months- Listen to calls and help employee with feedback, answer all supervised calls.
- Developed tailored training programs enhancing team performance and skillsets.
- Mentored new coaches, fostering professional growth and knowledge sharing.
- Analyzed performance metrics to identify areas for improvement and strategic focus.
- Led initiatives promoting customer engagement strategies within training modules.
- Evaluated coaching techniques, ensuring alignment with company standards and objectives.
Store Manager
2 Years- Helps employee with managing and authorizing pawn amounts, help customers with pawning gold or big amount items, also coach employees with payday loans and store trainings, follow interviews for new employees.
- Managed vendor relationships to ensure timely supply chain operations and cost-effectiveness.
- Streamlined store processes, reducing operational costs while maintaining high service standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.