Javier Solis
Commerce City,CO
Summary
Dynamic and experienced professional with over five years of combined experience in retail operations and management. Seeking a challenging role in management leveraging bilingual proficiency and strong leadership skills. Service-oriented Associate Manager with commitment to excellence and more than 2 years of experience.
Overview
9
9
years of professional experience
Work History
Associate Manager
Gaylord Rockies Resort
Aurora Colorado
09.2022 - Current
- Oversee daily operations of parking services, ensuring smooth and efficient functioning.
- Lead and motivate team of associates, providing coaching and training as needed.
- Develop and implement strategies to enhance customer satisfaction and streamline processes.
- Manage scheduling, inventory control, and budgeting to meet operational goals.
Stock Associate
Michael Kors
Castle Rock, CO
05.2019 - 02.2021
- Received and processed incoming shipments, maintaining accurate inventory records
- Organized and maintained stockroom to ensure efficient product retrieval
- Provided exceptional customer service on sales floor, assisting with product inquiries and purchases.
- Collaborated with team members to achieve sales targets and deliver positive shopping experience.
Sales Associate
PUMA North America
Castle Rock, CO
10.2015 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Castle View Highschool
Castle Rock, CO04.2018
Skills
- Fluent in English and Spanish (Bilingual)
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Proficient in inventory management and scheduling
- Customer-focused approach to problem-solving
- Detail-oriented with commitment to excellence
- Team motivation
- Employee Scheduling
- Budgeting and finance
- Staff Training and Development
- Staff Management
- Operations Management
References
Available upon request
Languages
Spanish
Native or Bilingual
Timeline
Associate Manager
Gaylord Rockies Resort
09.2022 - Current
Stock Associate
Michael Kors
05.2019 - 02.2021
Sales Associate
PUMA North America
10.2015 - 07.2019
High School Diploma -
Castle View Highschool