Norma Valentin
3 Zent Court Buffalo ,NY
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Associate Manager
Walmart
03.2017 - Current
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cushion Stuffer
Ashley Furniture Warehouse
08.2014 - 02.2017
- Reduced material waste by utilizing efficient stuffing techniques and accurate measurements.
- Provided training to new employees, enhancing their skills and improving team performance.
- Assisted team members with their tasks, resulting in increased overall productivity.
- Demonstrated flexibility in adjusting work schedule according to fluctuating demands or requirements from management.
Education
Maria Dolores Daria
Mayagüez Puerto Rico 06.1996
Skills
- Customer service
- Task delegation
- Staff training
- Scheduling coordination
- Promotional sales
- Excellent customer service
- Reliability and punctuality
- Bilingual in Spanish and English
- Friendly, positive attitude
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
Work Location
RemoteTimeline
Associate Manager
Walmart
03.2017 - Current
Cushion Stuffer
Ashley Furniture Warehouse
08.2014 - 02.2017
Maria Dolores Daria
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