Jordan Carter
Nashville,TN
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Manager
H Bar C Ranchwear
Nashville, TN
08.2025 - Current
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Demonstrated expertise in product features and benefits to assist customers in making informed purchasing decisions
- Assisted in inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
- Utilized point-of-sale systems accurately to process transactions efficiently and minimize errors
- Managed cash handling procedures accurately while maintaining security protocols
- Assisted in visual merchandising efforts by arranging displays according to brand guidelines
General Manager
Scoreboard at Four Corners
Nashville, TN
05.2024 - 08.2025
- Oversee all aspects of daily operations, including staff management, customer service, and financial performance
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
- Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Collaborated with the finance department on budgeting processes to achieve financial objectives
- Implemented customer loyalty programs resulting in increased repeat business
- Analyzed financial data to identify areas for cost reduction and revenue growth
- Managed and resolved conflicts among team members to maintain a positive work environment
Bartender
The Listening Room Café
Nashville, TN
03.2023 - 03.2025
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Participated in monthly team meetings to discuss new promotions or menu changes
Supervisor/Bartender
Ole Red
Nashville, TN
03.2019 - 05.2024
- Greet guests with positive attitude, ensure guests have a great dining experience, process payments and implement proper cash handling
- Train new employees, maintain company culture
Veterinary Technician
Sevier County Animal Clinic
Sevierville, TN
06.2018 - 09.2019
- Assist veterinarian with restraining patients, handling vaccines, keeping up with client records, ensuring all information in client records is correct
- Assist in surgeries, take care of all hospitalized and boarding pets, fill prescriptions and make sure clients understand medication and dosages.
Quality Assurance Specialist
Bluegreen Vacations
Gatlinburg, TN
11.2015 - 06.2018
- Answer phones, process applications, prepare contracts, go over all paperwork with owners, answer any questions owners have, check all contracts for efficiency.
Model/Sales Associate
Abercrombie & Fitch
Knoxville, TN
06.2011 - 10.2014
- Run cash register, greet all customers, make sure all clothes are folded and in the correct spots on the sales floor
- Process shipment, assist customers with any questions, assist with floor sets, make sure all signing and promotions are correct, maintain floor standards
Education
Bachelor of Science - Retail Management
University of Tennessee
Knoxville, TN 08.2010 - 12/2014
Skills
- Hospitality
- SPI
- Food Service
- Restaurant experience
- Food handling
- Microsoft PowerPoint
- Cash handling
- Quality Assurance
- Management
- Shift Lead
- Windows
- Shift management
- Restaurant management
- Bartending
- Team management
- Customer Service
- Purchasing
- Kronos
- Supervising experience
- Leadership
- Microsoft Word
- Cheerleading
- Payroll
- Veterinary Technician Experience
- Schedule management
- Veterinary Assistant
- Time management
- Shift Supervisor
- As400
- Inventory management
- Microsoft Excel
- Aloha POS
- Customer service
- Point-of-sale systems
- Visual merchandising
- Staff management
- Client relationship management
- Budgeting processes
- Employee scheduling
- Team building
- Effective communication
- Food safety compliance
- Check payment processing
- Hospitality service expertise
Certification
- Driver's License
- TABC Certification, 04/01/24 to 04/01/29
- ABC License, 04/01/19 to 04/01/23, License to sell and serve alcohol in a restaurant.
- Corporate Trainer, 10/01/19 to 05/01/22, Certified trainer for Ole Red, attend training meetings, follow standard guidelines when training new employees.
- NAYS Youth Coach, 07/01/18 to 07/01/19, Youth Cheerleading Coach, Certified in Concussion Training.
- Timeshare License, 05/01/16 to 05/01/19, Tennessee Real Estate Commission Timeshare License to sell timeshare.
- NAYS Youth Coach, 07/01/17 to 07/01/18, Youth Cheerleading Coach, Certified in Concussion Training.
- NAYS Youth Coach, 07/01/16 to 07/01/17, Youth Cheerleading Coach, Certified in Concussion Training.
Timeline
Associate Manager
H Bar C Ranchwear
08.2025 - Current
General Manager
Scoreboard at Four Corners
05.2024 - 08.2025
Bartender
The Listening Room Café
03.2023 - 03.2025
Supervisor/Bartender
Ole Red
03.2019 - 05.2024
Veterinary Technician
Sevier County Animal Clinic
06.2018 - 09.2019
Quality Assurance Specialist
Bluegreen Vacations
11.2015 - 06.2018
Model/Sales Associate
Abercrombie & Fitch
06.2011 - 10.2014
Bachelor of Science - Retail Management
University of Tennessee
08.2010 - 12/2014