Sylvia Marie Calvache
Centennial,Colorado
Summary
Certified Phlebotomist who thrive and is motivated to improve the health of all individuals by being well versed in venipuncture, capillary puncture and special collection procedures. Due to being detail-oriented and committed to maintaining highest quality control and patient care standards can assist in decreases obstacles of educational and clinical access.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Manager
Sonic
07.2023 - Current
- Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Developed strategy to increase sales and drive profits.
Customer Services
In N OUT
01.2023 - 10.2023
- Succeed customers needs but exceed the customer's expectations
- Quality and consistency effort over half fast and inaccurate work
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Customer Services
Nordstrom Rack
01.2021 - 09.2021
- Assist towards customers' necessities
- Keep the store area clean, organized and spacious
- Scan, tag and hang items from truck orders.
Sales Associate
Asics
05.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Counselor
LA Fitness
02.2020 - 03.2020
- Inspired trust and credibility with clients by maintaining a high level of professionalism in all interactions.
- Established strong client relationships, leading to a high rate of repeat customers and referrals.
- Negotiated favorable contracts with key accounts, securing long-term partnerships and maximizing profitability.
Sales Associate
New Balance
06.2019 - 03.2020
- Product knowledge in all products
- Preparation for a secret shopper
- Engage conversation with the customers in order to assist in what they can benefit from.
Education
No Degree - Kinesiology
East Los Angeles College
East Los Angeles, CaliforniaPhlebotomy
Oquirrh Mountain Phlebotomy School
3333 S Bannock St, Suite B100, Englewood, CO 8011205.2024
No Degree - Athletic Training
Aurora University
Aurora, Illinois08.2016
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA05.2016
Skills
- Staff Management
- Strategic Planning
- Negotiation
- Operations Management
- Sales Strategies
- Sales Growth
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Goal Setting
- Professional and Courteous
- Customer service and care
- Client Relations and Customer Service
- Professionalism
- Punctuality and commitment
- Time Management
- Friendly, Positive Attitude
- Attention to Detail
- Dependable and Responsible
- Organizational Skills
- CPR Certification
- Certified Phlebotomist Technician
- Order of draw
- Venipuncture Technique
- Capillary puncture
- Patient preparation
- HIPAA
Achievements Skills
- Single Mom
- 5 Sales Associate Consistently (District)
- Certified Phlebotomist
- CPR, AED First Aid Certification
- BSL Certification
Certification
- Certified Phlebotomist Technician 5/24/2024
- BSL Certification 4/21/2023
- CPR Certification 4/21/2023
- First Aid Certification 4/21/2023
- AED Certification 4/21/2023
- CPR Certification 4/21/2023
Running
- Long running distances (different terrains)
- Recently ran the Colfax Denver Half Marathon & 5k race (2:04, 25:01)
- In multiple running organizations (Latinas/Latinos Run Denver, RunBoulder, FleetFeet, Denver Run Club and Slow AF Running Club)
- Keeps my mind clear and body energize which my runs are more beneficial in the mornings.
- Helps me prioritize my health; physically and mentally.
- More reason im excellent in time management.
Mom
- Motivates me to become accommodating and patient without breaks.
- Time management is require along with my child's schedule and mines.
- Love all the memories that we share and create when we have our bonding and quality time.
- The respect and love we have for each other will always be cherished
- Prioritize myself as well in regards to my dreams and goals is demonstrating an example for my child to do the same.
- Not selfish with my time since we always do everything together but with moderation and taking baby steps.
Timeline
Associate Manager
Sonic
07.2023 - Current
Customer Services
In N OUT
01.2023 - 10.2023
Customer Services
Nordstrom Rack
01.2021 - 09.2021
Sales Counselor
LA Fitness
02.2020 - 03.2020
Sales Associate
New Balance
06.2019 - 03.2020
Sales Associate
Asics
05.2019 - 06.2020
No Degree - Kinesiology
East Los Angeles College
Phlebotomy
Oquirrh Mountain Phlebotomy School
No Degree - Athletic Training
Aurora University
High School Diploma -
Rancho Mirage High School
Similar Profiles
ELIZABETH EVERETTELIZABETH EVERETT
Sonic Manager at SonicSonic Manager at Sonic
Autumn GeorgeAutumn George
Drink Maker at SonicDrink Maker at Sonic
Adrian SanchezAdrian Sanchez
Carhop Server at SonicCarhop Server at Sonic
Galilee GresserGalilee Gresser
Car Hopper/Hospitality Host at SonicCar Hopper/Hospitality Host at Sonic
Crissy LodmellCrissy Lodmell
Online Mathematics Instructor and Mathematics Department Head at Veritas Scholars AcademyOnline Mathematics Instructor and Mathematics Department Head at Veritas Scholars Academy