Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Javier Talavera

Daly City,CA

Summary

Dynamic General Manager with a proven track record at Chili's Bar and Grill, excelling in leadership and operations management. Expert in driving performance improvement and team development, fostering a collaborative environment that enhances productivity. Successfully implemented strategies that led to significant sales growth while maintaining high employee satisfaction.

Overview

2020
2020
years of professional experience

Work History

General Manager

Chilis's Bar and Grill
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.

Senior Manager

BJ's Brewhouse
09.2015 - 08.2019
  • Provided strong leadership to enhance team productivity and morale.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

Server

Red Robin
04.2014 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Black Bear Diner
08.2012 - 03.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Dennys
04.2009 - 07.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Jefferson
Daly City, CA
06.2008

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Training and development
  • Team training and development
  • Performance improvement
  • Efficient multi-tasker

Languages

Spanish
Native or Bilingual

Timeline

Senior Manager

BJ's Brewhouse
09.2015 - 08.2019

Server

Red Robin
04.2014 - 05.2019

Manager

Black Bear Diner
08.2012 - 03.2013

Manager

Dennys
04.2009 - 07.2012

General Manager

Chilis's Bar and Grill

High School Diploma -

Jefferson

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Javier Talavera