Javier Torres
El Paso,TX
Summary
Proven leader and bilingual communicator, adept at multitasking and thriving under pressure. At Charter Spectrum, I enhanced customer understanding and satisfaction for Internet and TV services, while my military background ensured the integrity of confidential files. Skilled in customer service and effective time management, I consistently deliver results beyond expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Charter Spectrum
El Paso, TX
01.2024 - Current
- My task as customer representative is to help our customers use and understand the services we offer just as Internet and Tv. Internet repair would be my hire on position which my responsibilities are to make sure that our customer services are working as proper and they are able to access the services. In my scope of support as well I am able to inform the customer of their billing information with services and break it down as best as possible for a clear understanding. I have took my convergence training while being here for tv/cable services for a even better understanding of our company. How the services work and the best solutions for any issues with our services.
Human Resources Specialist
Military
El Paso, TX
08.2021 - 01.2023
- As human resources I was responsible for each of my coworkers' personal and confidential files. To make sure they were kept in great shape and trustworthy hands. While in a working environment, I would be expected to keep up my work under combat training and regular day to day orders given to me by my superiors.
Education
CDL
Phoenix Truck DRIVING School At El Paso
El Paso, TX01-2024
High School Diploma -
Robert M Shoemaker
Killeen, TX05-2021
Skills
- Bilingual
- Teamwork
- Leadership
- Effective time management
- Ability to multitask
- Customer service
- Fast learner
- Ability to work under pressure
- Hard working
- Communication skills
- Trustworthy
Certification
- Human resource certifications through military training.
- Commercial drivers license as well through the military training. CDL
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Customer Service Representative
Charter Spectrum
01.2024 - Current
Human Resources Specialist
Military
08.2021 - 01.2023
CDL
Phoenix Truck DRIVING School At El Paso
High School Diploma -
Robert M Shoemaker
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