Javier Soto
Miami,FL
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
16
16
years of professional experience
Work History
Server
Rivera dining group
Miami, FL
04.2024 - Current
- Articulated detailed descriptions of wines, beers, spirits, and cocktails to enhance customer experience.
- Provided excellent customer service in a fast-paced dining environment.
- Facilitated training for new servers to enhance team efficiency and service quality.
Server
JW Marriot Bourbon Steak
Aventura, FL
05.2021 - 11.2023
- Enhanced guest dining experience by explaining menu items and cuisine.
- Provided wine and bottled beer service to enhance dining experience.
- Described daily specials, cocktails, wine and spirits to inform customer choices
- Set up food stations and dining areas for service.
- Executed banquet set ups to ensure event readiness and guest satisfaction.
Lead Server Trainer
Hardrock Casino
Hollywood, FL
09.2019 - 03.2020
- Train new staff members
- Trained new staff members on menu items, service standards, and wine knowledge to enhance guest experience.
- Developed training manuals focused on Forbes ratings, serving techniques, and wine knowledge to ensure consistent service quality.
- Describe daily specials, cocktails, wine, spirits and sake
- Serve wine and bottled beer.
- Set up food stations and dining areas for service.
- Executed opening procedures for new restaurant and hotel, coordinating staff training, menu setup, and service protocols for successful launch.
Server
Faena
Miami, FL
12.2016 - 11.2019
- Explained menu items and cuisine to enhance guest experience
- Described daily specials, cocktails, wine, spirits, and sake to inform and engage customers
- Delivered wine and bottled beer to enhance dining experience.
- Set up food stations and dining areas for service.
- Successfully opened a Forbes 4-star restaurant
Server Trainer
Mandarin Oriental
Miami, FL
01.2014 - 12.2016
- Provided detailed explanations of cuisine options to assist guests in making informed choices.
- Successfully opened a restaurant within a Forbes triple 5-star property.
- Trained new servers on menu offerings and service standards to maintain high service quality.
- Conducted performance evaluations for server staff to uphold service excellence.
Server
Fontainebleau
Miami, FL
02.2013 - 01.2014
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe daily specials, menu items, cocktails, wine, spirits and sake.
- Serve wine and bottled beer.
- Learn Japanese terminology for sushi & sashimi.
- Set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Serve food or beverages to patrons
Bartender
Trump International Hotels
Doral, FL
03.2012 - 02.2013
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Serve wine, and bottled or draft beer.
- Order or requisition liquors and supplies.
- Clean glasses, utensils, and bar equipment.
Food Runner
Marriott
Doral, FL
11.2010 - 03.2012
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Serve food or beverages to patrons
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Clean tables after patrons have finished dining.
Cook
Marriott International, Inc.
Doral, FL
11.2010 - 03.2012
- Coordinated and supervised kitchen staff to streamline operations and ensure efficient meal preparation.
- Seasoned and cooked food according to recipes and personal experience, ensuring quality and flavor.
- Observed and tested foods to confirm proper cooking, maintaining safety and quality standards.
- Substituted for other cooks during busy service hours to maintain workflow.
Cook
Disney
Orlando, FL
01.2010 - 07.2010
- Season and cook food according to recipes or personal judgment and experience.
- Maintained cleanliness and organization of food preparation areas to ensure a safe cooking environment.
- Monitored food quality and freshness by tracking inventory and rotating stock.
- Prepared ingredients by weighing, measuring, and mixing according to recipes for consistent dish quality.
- Performed inspections and cleaning of food preparation areas to ensure a safe environment.
Education
Hospitality Management -
Florida Atlantic University
Miami, FLHospitality Management -
Miami Dade College
Miami, FLCulinary Arts -
Le Cordon Bleu
Miramar, FLSkills
- Cocktail preparation
- Wine knowledge
- Food safety
- Order management
- Liquor restocking
- Event setup
- Customer service
- Customer engagement
- POS system operation
- Team training
- Staff recruitment
- Attention to detail
- Problem solving
- Effective communication
Timeline
Server
Rivera dining group
04.2024 - Current
Server
JW Marriot Bourbon Steak
05.2021 - 11.2023
Lead Server Trainer
Hardrock Casino
09.2019 - 03.2020
Server
Faena
12.2016 - 11.2019
Server Trainer
Mandarin Oriental
01.2014 - 12.2016
Server
Fontainebleau
02.2013 - 01.2014
Bartender
Trump International Hotels
03.2012 - 02.2013
Food Runner
Marriott
11.2010 - 03.2012
Cook
Marriott International, Inc.
11.2010 - 03.2012
Cook
Disney
01.2010 - 07.2010
Hospitality Management -
Florida Atlantic University
Hospitality Management -
Miami Dade College
Culinary Arts -
Le Cordon Bleu