Summary
Overview
Work History
Education
Skills
Timeline
Generic

Javon Hardy

Lawrenceville,GA

Summary

Dynamic professional with extensive experience at Nordstrom Rack, excelling in team management and operational strategy. Proven track record in enhancing customer satisfaction and mentoring staff. Skilled in scheduling shifts and implementing effective sales promotions, driving productivity and fostering a positive workplace culture. Committed to delivering exceptional service and results.

Overview

17
17
years of professional experience

Work History

Assistant Manager

Nordstrom Rack
Snellville, GA
02.2024 - 05.2025
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Established processes for monitoring customer satisfaction levels.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Front End Cashier

Costco Wholesale Corp
Clifton, NJ
05.2008 - 06.2023
  • Greeted customers warmly and assisted with inquiries, enhancing customer satisfaction.
  • Processed payments efficiently using cash, debit, credit, and gift cards, ensuring accurate transactions.
  • Assisted customers in finding items across various store sections.
  • Balanced cash drawer at the end of each shift, ensuring accurate financial records.
  • Answered customer inquiries regarding product pricing and availability.
  • Maintained a clean and organized work station.
  • Informed customers about current sales promotions and discounts to enhance their shopping experience.

Education

High School Diploma -

Bloomfield High School
Bloomfield, NJ
06-2006

Skills

  • Team management
  • Customer service
  • Operational strategy
  • Employee training
  • Scheduling shifts
  • Sales promotions

Timeline

Assistant Manager

Nordstrom Rack
02.2024 - 05.2025

Front End Cashier

Costco Wholesale Corp
05.2008 - 06.2023

High School Diploma -

Bloomfield High School

Similar Profiles

CREATE PROFILE
Javon Hardy
Want your own profile? Create for free at Resume-Now.com