Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Javon Smith

Moberly,MO

Summary

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Palmers Home Care LLC
05.2023 - Current
  • Assist with life activities such as meal preparation, housekeeping, hygiene maintenance, and support of fun social activities such as games, outings, and general transportation
  • General record-keeping
  • Follow Individualized Support Plans (ISPs) according to everyone's abilities, interests, and needs
  • Empower individuals in building self-esteem and self-improvement in clients
  • Developed positive relationships with clients through active listening, empathy, and effective communication
  • Aided in managing behavioral issues/changes through de-escalation techniques and implementation of behavior management strategies

Direct Support Professional

Missouri Mentor
02.2023 - 09.2023
  • Assisted individuals to support independence and well-being
  • Administered medication as directed by physician
  • Maintained clean, safe, and well-organized individuals environment
  • Assisted individuals with daily living needs to maintain self-esteem and general
  • Monitored individuals to assess and report physical and behavioral changes to supervisors
  • Cooked meals and assisted individuals with eating tasks to support healthy nutrition
  • Supported daily hygiene needs of individuals by assisting with bathing, dressing, dental care and personal grooming

Sales Consultant

US Celluar
07.2022 - 11.2022
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Responded to telephone and in-person requests for information
  • Followed up with existing customers to provide additional support and address concerns
  • Provided sales and customer service assistance to walk-in traffic
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
  • Had a perfect customer engagement score on all my surveys

Production Worker

Swift Prepared Foods
03.2022 - 06.2022
  • Organized work to meet demanding production goals
  • Resolved issues quickly to maintain productivity goals
  • Inspected final products to assess compliance with quality standards and established tolerances
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs
  • Supported current production needs by moving items between equipment, conveyors and staging areas

Direct Sales Representative

Spectrum Communications
11.2021 - 02.2022
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
  • Met customers in homes to discuss and demonstrate products
  • Put together sales proposals and contracts
  • Worked independently with minimal supervision
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Built relationships with customers and community to promote long term business growth
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Dietary Aide

Meadow Ridge Senior Living
10.2020 - 11.2021
  • Served meals to residents in accordance with established schedules and dietary procedures
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher
  • Maintained strict levels of cleanliness for tables, floors and prep areas
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Uphold efficiency of meal services by pre-setting tables before residents arrived
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows

Education

Undergraduate - Social/behavioral Health Science

Moberly Area Community College
05-2025

High School Diploma -

Moberly Sr. High School
Moberly, MO
05.2019

Skills

  • Consultative Selling Techniques
  • Safe Equipment Handling
  • Active Learning
  • Customer Traffic Management
  • Till Counting
  • Persuasive Negotiations
  • Effective Listening and Communication
  • Inbound and Outbound Calling
  • Front-End Operations
  • Medication Administration
  • Developmental Disabilities Experience
  • Compassionate Caregiving
  • Crisis Management
  • Client Support
  • Client documentation

Certification

  • Life & Health Insurance License, Valid
  • First Aid Certification, Valid
  • Certified Medication Aide, Valid
  • CPI Certification, 02/01/23 to 02/01/25
  • CPI Nonviolent Crisis Intervention, Valid

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Direct Support Professional

Palmers Home Care LLC
05.2023 - Current

Direct Support Professional

Missouri Mentor
02.2023 - 09.2023

Sales Consultant

US Celluar
07.2022 - 11.2022

Production Worker

Swift Prepared Foods
03.2022 - 06.2022

Direct Sales Representative

Spectrum Communications
11.2021 - 02.2022

Dietary Aide

Meadow Ridge Senior Living
10.2020 - 11.2021

High School Diploma -

Moberly Sr. High School

Undergraduate - Social/behavioral Health Science

Moberly Area Community College

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