Javon Thompson
Durham,NC
Summary
Clear communicator and collaborative team player with an eye for detail and skill in customer relations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. I am a currently a Criminal Justice Major looking to seek admission into the North Carolina Central School of Law, where I can enhance my interpersonal skills, display my ability to communicate effectively , and serve as a team player in the legal system.
Overview
10
10
years of professional experience
Work History
Sales Advisor
Best Buy
10.2021 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
Solar Sales Consultant
Avolta Energy
09.2021 - 12.2021
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Package Handler
Fed Ex Ground
09.2019 - 12.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Graphic Designer
United States Marine Corps
07.2014 - 07.2019
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Conceptualized and developed graphics products for my unit and other commands projects using Adobe Software.
- Developed creative design for my unit's illustration, including print materials, brochures, banners and signs.
- Demonstrated ability to take on various roles including graphics assistant and graphics specialist to provide range across projects.
Legal Advocate
Durham Crisis Reponse Center
09.2023 - 12.2023
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Represented clients in court proceedings, hearings and arbitrations.
- Analyzed legal documents and identified pertinent issues for clients.
Education
Bachelor of Science - Criminal Justice
North Carolina Central University
Durham, NC12.2023
Associate of Applied Science - Criminal Justice
Durham Technical Community College
Durham, NC05.2021
Associate of Applied Science - Criminal Justice
Arizona Western College
Yuma, AZHigh School Diploma -
Jordan High School
Durham, NC06.2012
Skills
- Sale expertise
- Project management
- Inventory management
- Strong Writing Skills
- Interpersonal communication skills
- Problem Solving
- Customer Relations
- Graphic Design
Timeline
Legal Advocate
Durham Crisis Reponse Center
09.2023 - 12.2023
Sales Advisor
Best Buy
10.2021 - Current
Solar Sales Consultant
Avolta Energy
09.2021 - 12.2021
Package Handler
Fed Ex Ground
09.2019 - 12.2021
Graphic Designer
United States Marine Corps
07.2014 - 07.2019
Bachelor of Science - Criminal Justice
North Carolina Central University
Associate of Applied Science - Criminal Justice
Durham Technical Community College
Associate of Applied Science - Criminal Justice
Arizona Western College
High School Diploma -
Jordan High School