Javonna Young
Savannah,GA
Summary
As a Personal Injury Case Manager, established and organized files; monitored and maintained calendars for Associate Attorney; met deadlines; documented actions; input information into file database and confirming case status with attorney; coordinated and scheduled EUOs, depositions, hearings, mediations, and arbitrations as well as assisted the attorney in preparing for the same.
Overview
3
3
years of professional experience
Work History
Personal Injury Case Manager
Morgan and Morgan
Savannah, GA
08.2024 - Current
- Managed multi-line telephones, set appointments for new/existing clients, and take case information from clients, medical providers, insurance companies, and opposing counsels
- Helped, developed cases by maintaining contact with people involved in the case; scheduled depositions; prepared and forwarded summonses and subpoenas; drafted complaints; prepared and filed discovery requests; prepared responses to opposing counsel; generated status reports
- Kept clients informed by maintaining contact; communicating case progress
- Maintained case costs by verifying outstanding balances with attorney, clients, and providers
- Accomplished organization goals by accepting ownership for accomplishing new and different requests; explored opportunities to add value to job accomplishments
- Communicated with clients to obtain treatment updates and relevant case information
- Requested medical records from the clients specific medical providers
Executive Administrative Assistant / part time
City Of Savannah City Hall
Savannah, GA
04.2024 - 11.2024
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Used software to coordinate meetings, appointments, and tasks senior executives
- Seamlessly interacted with colleagues to plan and complete special projects
- Offered assistance, collaboration and clerical support to auditors throughout entire review process
- Scheduled appointments and handled calendars for senior leadership
- Answered high volume of phone calls and email inquiries
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Used advanced software to prepare documents, reports, and presentations
- Facilitated training and onboarding for incoming office staff
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Organized and coordinated conferences and monthly meetings
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
Legal Intake Specialist Lead
Mike Hostilo Law Firm
Savannah, GA
01.2022 - 04.2024
- Scheduled appointments for the new clients with the representatives
- Greeted all clients and visitors in a pleasant manner and offered refreshments to the existing clients of the firm
- Prepared records of the documents and filed them into the electronic system
- Assisted the staff in sending out letters, dated the stamps and opened all envelopes
- Monitored the calendar of activities for the firm and booked the conference rooms according to the same
- Prepared the necessary documents and made entries to the data management systems accordingly
- Maintained an inventory of the office supplies and made purchase orders for the same
- Administered all the faxes, mails and emails to the office
Education
MBA - Master of Business
Savannah State University
Savannah, GA05-2016
High School Diploma -
Claxton High School
Claxton, GA05-2009
Skills
\
- Claim investigation
- Case presentation
- Calendar management
- Case evaluation
- Client communication
- Medical record review
- Legal research
- Policy administration
- Performance reviewing
- Written communication
- Project planning
- Customer service
- Schedule management
- Team collaboration
- Problem resolution
Timeline
Personal Injury Case Manager
Morgan and Morgan
08.2024 - Current
Executive Administrative Assistant / part time
City Of Savannah City Hall
04.2024 - 11.2024
Legal Intake Specialist Lead
Mike Hostilo Law Firm
01.2022 - 04.2024
MBA - Master of Business
Savannah State University
High School Diploma -
Claxton High School