Javonta Hayes
Dolton
Summary
Public service professional with strong background in delivering exceptional customer service and handling complex inquiries. Demonstrates solid focus on team collaboration and adaptability, ensuring reliable support and effective solutions. Skilled in communication, problem-solving, and maintaining high standards to achieve impactful results.
Overview
14
14
years of professional experience
Work History
Public Service Representative
Illinois Secretary of State
08.2023 - Current
- Directed procedures for managing driver licensing and identification processes.
- Facilitated customer interactions for securing license plate stickers.
- Ensured the validity of all financial dealings.
- Process customer driving exams
Chef
The Cheesecake Factory
07.2015 - 01.2023
- Managed kitchen workflow by prioritizing orders and using First-In-First-Out system.
- Delivered culinary offerings aligned with customer expectations.
- Participated in efforts to maintain high standards of food quality.
Head Pastry Chef
Harvest Room
01.2012 - 01.2015
- Count daily inventory
- Ensured high-quality baked goods consistently aligned with BOB and FOR standards.
- Plan unique offers on a weekly basis.
- Supervised food preparation to guarantee excellence.
- Performed routine checks to ensure accuracy in daily inventory records.
Purchasing
Le Cordon Bleu
03.2011 - 01.2012
- Performed daily assessments of stock quantities.
- Processed and managed day-to-day delivery intake.
- Streamlined requisition support for chefs and students on a daily basis.
- Reviewed par stock requirements for consistent replenishment.
Education
Associate of Applied Science Degree - Le Cordon Bleu Culinary Arts
Le Cordon Bleu College of Culinary Arts Chicago
Chicago, ILBachelor In Business Administration - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- ServSafe
Skills Certifications
ServSafe Certificates
Timeline
Public Service Representative
Illinois Secretary of State
08.2023 - Current
Chef
The Cheesecake Factory
07.2015 - 01.2023
Head Pastry Chef
Harvest Room
01.2012 - 01.2015
Purchasing
Le Cordon Bleu
03.2011 - 01.2012
Associate of Applied Science Degree - Le Cordon Bleu Culinary Arts
Le Cordon Bleu College of Culinary Arts Chicago
Bachelor In Business Administration - Business Administration
Southern New Hampshire University
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