Ja'Vontae Kimbrough
West Point,GA
Summary
Reliable associate who exceeds above average expectations, work ethic, time management , quick hands-on learner and a myriad of other qualifications looking to build and evolve my career.
Overview
7
7
years of professional experience
Work History
Shift Leader
Hardee’s
11.2023 - 04.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Shipping Associate
Hello Fresh Warehouse
02.2021 - 01.2022
- Assisted staff in shipping processes such as proper handling and storage.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Packed and labeled boxes with maximum efficiency.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Consistently met or exceeded performance metrics while maintaining high-quality standards in all aspects of work.
Warehouse Worker
Hyundai Glovis
01.2022 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Crew Member/Cashier/Drive thru
Popeyes Louisiana Kitchen
05.2019 - 08.2020
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Processed customers' payments and provided receipts.
- Maintained clean, safe working area in compliance with company policies.
- Completed closing duties such as emptying trash, mopping the floors, wipe the counters, windows, tables, and restock.
Crew Member/Cashier/Cook
Wendy's
03.2018 - 05.2019
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Replenished food items from inventory and rotated ingredients to use oldest products first.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments.
- Do registrar audit at the end of each shift for accuracy.
- Nightly closing duties to ensure restaurant was ready for the next day.
Education
High School Diploma -
Newnan High School
Newnan, GA05.2020
Skills
- Communication
- Computer Skills
- Organization
- Customer Service
- Problem Solving
- Flexibility
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Training assistance
- Customer service management
- Team supervision
- Conflict resolution
- Staff education and training
- Goal setting and tracking
- Motivational leadership
- POS system operation
- Sales and upselling
- Inventory counts
- Role modeling
- Data analysis
Timeline
Shift Leader
Hardee’s
11.2023 - 04.2025
Warehouse Worker
Hyundai Glovis
01.2022 - 11.2023
Shipping Associate
Hello Fresh Warehouse
02.2021 - 01.2022
Crew Member/Cashier/Drive thru
Popeyes Louisiana Kitchen
05.2019 - 08.2020
Crew Member/Cashier/Cook
Wendy's
03.2018 - 05.2019
High School Diploma -
Newnan High School
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