Javontay Inavois
West Palm Beach,FL
Summary
Results-oriented professional with strong interpersonal skills, excellent time management, and problem-solving abilities. Quick learner with a proven ability to adapt to new environments, technologies, and software. Committed to achieving success in any task undertaken. Seeking a full-time position that provides professional challenges.
Overview
2
2
years of professional experience
Work History
Seasonal Warehouse Package Handler
UPS
06.2024 - 08.2024
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
Customer Service Representative
Skirock Transport LLC
02.2022 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
After-Care Coordinator Intern
Woodlands Middle School
01.2023 - 01.2024
- Ensure the safety of students by being aware of potential hazards and address them appropriately
- Provide academic assistance and support to all students during designated times
- Promote participation of students, school staff, volunteers, and parents
- Communicate and coordinate activities with school and community representatives
- Work and communicate well with parents and community
- Other related duties as assigned by District program administrator
Education
High School Diploma -
Santaluces High School
01.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Computer Proficiency
- Willing to Learn
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
Seasonal Warehouse Package Handler
UPS
06.2024 - 08.2024
After-Care Coordinator Intern
Woodlands Middle School
01.2023 - 01.2024
Customer Service Representative
Skirock Transport LLC
02.2022 - 05.2024
High School Diploma -
Santaluces High School