Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
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Jawaher Muslim

Salt Lake City,UT

Summary

Dedicated professional with expertise in customer service, multitasking, and time management. Proven ability to deliver exceptional customer experiences in fast-paced environments. Highly adaptable to changing circumstances and consistently recognized for quality and efficiency in work performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

PSA

Prospect
Milcreek, UT
12.2024 - Current

Assisted primary elderly passengers and passengers with disabilities throughout airport facilities.
Guided passengers to gates while efficiently managing luggage assistance.
Coordinated support for delayed flights by connecting passengers with appropriate personnel.

  • Managed gate, ramp, and cabin services for each flight.
  • Liaised with ramp agents to load and unload wheelchairs, strollers, and gate-checked bags.
  • Transported baggage and coordinated transit between assigned terminals or platforms.
  • Protected passengers' baggage from loss, theft, and damage through proper handling and oversight.

CNA

Spring Gardens Senior Living
Holladay, UT
07.2024 - 12.2024
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Helped residents walk with or without self-help devices.
  • Recognized signs, and symptoms of abuse, and neglect and reported them per policy.
  • Assisted patients in ambulation and transfers using proper body mechanics.

CNA

Abbington Assisted Living
Murray, UT
08.2023 - 07.2024
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, and reported findings to medical staff immediately.
  • Used mobility devices to transport patients.

Education

High School Diploma -

Olyumpus High School
Holladay
06-2024

Bachelor of Science - Psychology

Utah Valley University
Provo

Skills

  • Patient care
  • Medical documentation
  • Infection control
  • Behavioral observation
  • Crisis intervention
  • Team collaboration
  • First Aid/CPR
  • Transportation
  • Interpersonal skills
  • Wheelchair operation

Languages

English
Professional
Arabic
Professional

Certification

  • Phlebotomy
  • CNA
  • CPR/AED

References

References available upon request.

Timeline

PSA

Prospect
12.2024 - Current

CNA

Spring Gardens Senior Living
07.2024 - 12.2024

CNA

Abbington Assisted Living
08.2023 - 07.2024

High School Diploma -

Olyumpus High School

Bachelor of Science - Psychology

Utah Valley University
Jawaher Muslim