Jawan Patterson
Marrero,LA
Summary
Dynamic, Skilled and eager to contribute My Digital Marketing Sales skill set to drive success and exceed any goals. Detail-oriented Sales Intern comfortable managing multiple responsibilities in demanding, fast-paced environments. Proficient in FaceBook Google and Pinterest TikTok Campaigns Well-versed in records management, inventory reporting and customer list generation. Hardworking individual with working knowledge of Digital Marketing sales techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Plumbing Apprentice
GooTee Construction
New Orleans
05.2023 - Current
- Demonstrated adaptability and problem-solving skills in a technical setting, acquiring valuable hands-on experience
- Blueprint reading and working and thinking in fast-paced situations.
- Installed and repaired plumbing fixtures, such as sinks, toilets, showers, and bathtubs.
- Replaced faulty valves, faucets, washers, gaskets and seals.
- Assembled fittings such as elbows, tees and valves into a system.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Installed water and drainage systems for buildings and homes under plumber supervision.
Social Media Manager
Freelance
New Orleans
03.2020 - Current
- Managed and developed content for social media platforms including TikTok, Facebook, YouTube, and Pinterest, driving user engagement and growth.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Used editing and graphic design tools to create content and visuals for social channels.
- Managed the daily operations of all assigned social media accounts.
- Tracked social media metrics to determine audience growth rate, volume and reach.
Video Editor
Marrero, LA
08.2017 - Current
- Proficient in Final Cut Pro, After Effects, and Sony Vegas, producing high-quality video content for various platforms
- Collaborated with clients to realize their vision, ensuring content aligns with marketing goals
- Communicated with clients to bring out the best outcome as possible.
Ecommerce Store/Sales Manager Freelance
Freelance
Marrero, LA
03.2020 - 11.2023
- Successfully created and managed online stores, implementing marketing strategies to enhance online presence and sales.
- Created new digital marketing campaigns to promote products and services on various ecommerce platforms.
- Optimized user interface designs across mobile devices through A and B testing techniques.
- Conducted market research studies to understand customer needs and preferences related to brands within the ecommerce space.
- Coordinated with external agencies or freelancers when additional resources were required.
Customer Service Representative
Lowes Home Improvment
Marrero, LA
11.2022 - 05.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Digital Marketer Freelance
Marrero, LA
03.2020 - 02.2023
- Utilized Canva for creating visually appealing marketing materials, effectively communicating brand messages
- Managed Google, Facebook, and Pinterest ads campaigns, using SEO, SEM, and converting diverse audience segments
- Implemented email marketing initiatives, creating compelling newsletters and promotional materials that bolstered customer retention and sales
- Studied Data Analytics Across Different Platforms to drive more traffic to Brand and ad campaigns.
Education
High School Diploma -
John Ehret High School
Skills
- Social Media Management: Proficient with TikTok, YouTube, Facebook, Instagram, and Pinterest
- Ecommerce Marketing: Experience in managing Shopify platforms and online marketing
- Design Skills: Competent in using Canva for creative content creation
- Communication: Effective in both verbal and written forms
- Organizational Ability: Skilled in managing multiple projects and meeting deadlines
- Working Knowledge with Microsoft Office Suite and Google Office
- Professional Video Editor proficient with Final Cut Pro, Adobe, and Cap Cut
- Analytical
- Public Speaking
- Organization
- Critical Thinking
- Customer Service
- Teamwork and Collaboration
- Campaign Management
- Performance Analysis
- Keyword Research
- Market Understanding
- Social Media Expertise
- Google Analytics
- Campaign Development
Certification
- Hardware and Opera
- Ng Systems - IBM Technology
- System Administra
- On and IT Infrastructure Services - Google
- Technical Support - IBM Technology
- Technology Sales - University of Maryland
- Sales and CRM overview - Sales Force
- Financial Acumens - Penn Med Wharton
- Behavioral Finance - Duke University
- Risk Management Personal Finance - SoFI
- Google Analy
- Cs Cer
- Fica
- On - Google
- Search Ads 360 Cer
- A^ract and Engage Customers with Digital Marke
- Ng - Google
- Google Ads Crea
- Ve Cer
- Google Digital Marke
- Ng & Ecommerce - Google
Languages
English
Professional
Timeline
Plumbing Apprentice
GooTee Construction
05.2023 - Current
Customer Service Representative
Lowes Home Improvment
11.2022 - 05.2023
Social Media Manager
Freelance
03.2020 - Current
Ecommerce Store/Sales Manager Freelance
Freelance
03.2020 - 11.2023
Digital Marketer Freelance
03.2020 - 02.2023
Video Editor
08.2017 - Current
High School Diploma -
John Ehret High School
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