Jawana Newkirk

Mail out first responders check, take inbound and outbound mail,scan in fedex and usps and ups packages, sort out RA mail including 5250,5350,5050 mail codes.

• Evaluated customer needs and feedback to drive product and service improvements.
• Collected, arranged, and input information into database system.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
• Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Taking outbound and inbound calls, setting up appointments for agents to visit homes, signing elderly up for Medicare supplement and life insurance, also supplying diabetic supplies

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Giving USDA a tour of the plant, testing water for any unknown substance,, making sure everyone following the rules and sanitize everything they use, paperwork, measurements, evaluations