Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaxon Casheba

Rolesville,NC

Summary

Personable and responsible individuals with excellent communication and organizational skills. Dependable and remain patient and calm in difficult situations. Approachable individual with problem-solving skills and passionate about helping others succeed and being a team leader. Also a Student athlete maintaining 3.0+ GPA while constantly being a leader on and off the field working with construction technology- trade & shop team as a set and stage manager for all shows at North Raleigh Christian Academy Building designing and managing sets for school play. Building large and important sets including grand stair case and hat shop. While also being a dynamic Lead Server at Jermiahs Italian Ice, recognized for enhancing customer satisfaction through exceptional communication and problem-solving skills. Successfully mentored new staff, fostering teamwork and operational efficiency. Committed to maintaining a positive atmosphere, resulting in a loyal customer base.

Overview

1
1
year of professional experience

Work History

Lead Server

Jermiah’s Italian Ice
Wake Forest, NC
01.2025 - Current
  • Promote a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversees daily operations of service team, delegated tasks, and trained new staff.
  • Handle customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Collaborate with staff to ensure accurate and timely service, resulting in higher customer satisfaction rates.
  • Maintain clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Mentor new servers, sharing best practices for exceptional service and fostering a positive work environment.
  • Observe servers to provide feedback and coaching in areas requiring improvement.

Server

Jermiah’s Italian Ice
Wake Forest, NC
05.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Construction Management

North Raleigh Christian Academy
Raleigh, NC
05.2026

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership
  • Positive and friendly attitude
  • POS system operations
  • Exceptional communication
  • Operational efficiency
  • Responsible and trustworthy
  • Teamwork and collaboration
  • Accurate money handling

Timeline

Lead Server

Jermiah’s Italian Ice
01.2025 - Current

Server

Jermiah’s Italian Ice
05.2024 - 01.2025

Construction Management

North Raleigh Christian Academy
Jaxon Casheba