Jaxon Duncan
Joplin,MO
Summary
Dedicated college student pursuing a degree in Criminal Justice Administration, with a proven track record in the hospitality industry. Progressed from busser to server, demonstrating versatility through roles in food running, hosting, managing to-go orders, bussing, and cash handling. Adept at multitasking in fast-paced environments while consistently delivering exceptional customer service. Experienced in managing large groups and fostering a clean, safe. Experienced manager with success in developing and motivating strong restaurant teams to assist hundreds of customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
First Watch
Joplin, MO
08.2020 - Current
- I have steadily advanced in the hospitality industry, beginning as a busser and currently working as a server. Through this experience, I've developed strong multitasking abilities and thrive in fast-paced, high-pressure environments. I consistently ensure that all tables are clean, organized, and ready for guests, contributing to a smooth and welcoming dining experience. Additionally, I take initiative in supporting my fellow servers to help ensure that every guest receives prompt, attentive service and an overall excellent dining experience.
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Conducted regular inspections of kitchen and dining areas to uphold health and safety regulations.
Kitchen Manager
McAllister's Deli
Joplin, MO
05.2023 - 04.2024
- My job was to maintain and operate an efficient, productive, and well-organized establishment. I ensure all day-to-day operations run smoothly, with a strong focus on providing a safe, clean, and welcoming environment for both guests and employees. I am committed to delivering complete guest satisfaction through consistent, high-quality service. Additionally, I adhere strictly to company standards and specifications to ensure that every product presented to the customer meets expectations and reflects the brand's commitment to excellence.
- Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
- Managed inventory levels, reducing food waste through efficient stock rotation practices.
Host/Busser/Food Runner
Logan's Roadhouse
Joplin, MO
10.2019 - 10.2020
- Demonstrated the ability to effectively manage multiple front-of-house responsibilities simultaneously, including running food, hosting, handling to-go orders, and bussing tables. This required strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. I consistently maintained a high level of service while ensuring smooth transitions between roles, contributing to overall team efficiency and a positive guest experience.
- Greeted and seated guests, ensuring optimal dining experiences and efficient table turnover.
- Monitored dining area for cleanliness, promptly addressing issues to maintain a welcoming environment.
- Assisted in coordinating large parties, ensuring seamless service and guest satisfaction throughout events.
Server and Line Attendant
Golden Corral Corporation
Joplin, MO
04.2018 - 10.2019
- I have extensive experience with cash handling, ensuring accuracy and accountability in all transactions. I've also been involved in catering events and managing large groups, which has strengthened my ability to stay organized, communicate clearly, and provide personalized service under pressure. In addition, I've developed strong multitasking skills—balancing responsibilities such as cleaning, bussing tables, and attending to guests' needs—all while maintaining a high standard of service and efficiency.
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently while maintaining high standards of cleanliness and organization.
Education
Junior - Criminal Justice Administration
Missouri Southern State University
Joplin, MO04-2027
Skills
- Food Safety
- Food Production
- Food Preparation
- Staff training and development
- Inventory control
- Attention to detail
- Health code compliance
- Sanitation standards
- Health inspections
Certification
- Driver's License
- ServSafe June 2023 to June 2028
Timeline
Kitchen Manager
McAllister's Deli
05.2023 - 04.2024
Shift Leader
First Watch
08.2020 - Current
Host/Busser/Food Runner
Logan's Roadhouse
10.2019 - 10.2020
Server and Line Attendant
Golden Corral Corporation
04.2018 - 10.2019
Junior - Criminal Justice Administration
Missouri Southern State University