Jaxon Merrill
Buckeye,AZ
Summary
Dynamic operations leader recognized for elevating team performance in high-volume settings, achieving productivity increases of over 40%. Successfully directed large teams during critical events, surpassing processing goals and enhancing safety standards. Strong analytical skills applied to identify service gaps and implement impactful process improvements.
Overview
6
6
years of professional experience
Work History
Area Manager, L5
Amazon
Goodyear, USA
01.2025 - Current
- Promoted from L4 to L5 Area Manager after 13 months in operations, reflecting strong performance and expanded leadership responsibility.
- Led Pick operations during 2025 High Volume Events (HVE), contributing to three consecutive record-breaking weeks exceeding 5 million units processed sitewide.
- Directed Pick operations for 120+ associates and 4 Process Assistants, increasing average productivity from 220 to 310 units per hour per associate, a 41% improvement.
- Managed Ship Dock operations for 60+ associates and 7 Process Assistants, consistently achieving Top 5 Delivery Estimated Accuracy (DEA) performance among 109 U.S. AR Fulfillment Centers.
- Analyzed operational metrics and conducted root-cause investigations to identify service and performance gaps, prioritized corrective actions, and executed improvements aligned with safety, quality, productivity, and customer-delivery objectives.
- Coordinated with operations, safety, reliability and maintenance engineering (RME), and support teams to escalate and eliminate operational barriers, implement process changes, investigate incidents, and ensure completion of corrective actions.
Area Manager Intern
Amazon
Las Vegas, USA
06.2024 - 08.2024
- Presented recommendations to senior management, leading to immediate implementation and projected annual savings of $240,000.
- Developed and executed data-driven process-improvement project to identify performance gaps and minimize unproductive time.
- Led 50+ associates in high-volume fulfillment operation, enhancing safety, process accuracy, and on-time customer shipments.
Lead Zipline Tour Guide
CLIMB Works North Shore
Kahuku, USA
09.2022 - 05.2024
- Led safety-critical guest operations with 50+ guides, supporting guests from 30+ countries and collaborating with 15 tour agencies to enhance guest experience.
Construction Foreman
Gold Medal Landscape Management
Mesa, USA
10.2020 - 08.2023
- Led 300+ diverse projects, coordinating crews, materials, equipment, schedules, and requirements to achieve on-time completion and maintain quality standards.
- Supervised crews, acted as primary English-Spanish communicator, and managed material logistics and equipment readiness to ensure smooth project execution.
Education
B.S. - Supply Chain, Operations & Analytics, Spanish, Political Science
BRIGHAM YOUNG UNIVERSITY–HAWAII
La'ie, HI12-2024
Skills
- Project management
- Process improvement
- KPI and data analysis
- Root cause analysis
- Operational planning
- Operational Efficiency
- Safety and compliance
- Cross-functional collaboration
- Stakeholder communication
- Service delivery
- Bilingual Spanish/English
Timeline
Area Manager, L5
Amazon
01.2025 - Current
Area Manager Intern
Amazon
06.2024 - 08.2024
Lead Zipline Tour Guide
CLIMB Works North Shore
09.2022 - 05.2024
Construction Foreman
Gold Medal Landscape Management
10.2020 - 08.2023
B.S. - Supply Chain, Operations & Analytics, Spanish, Political Science
BRIGHAM YOUNG UNIVERSITY–HAWAII