Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaxson Cowan

Jaxson Cowan

Ocean Springs,MS

Summary

Dynamic host with expertise in conflict resolution and communication. Proven track record of enhancing guest experiences and creating welcoming environments. Experienced in hospitality, skilled in time management and team collaboration, ensuring seamless service during peak hours. Results-driven professional focused on customer satisfaction and maintaining a clean, inviting atmosphere.

Overview

2
2
years of professional experience

Work History

Host/Expo

Glory Bound Gyro Company
Ocean Springs, Mississippi
07.2023 - Current
  • Greeted and seated guests promptly, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely service during peak hours.
  • Maintained cleanliness of dining area, fostering a welcoming environment.
  • Assisted guests with menu selections and accommodated dietary requests.
  • Trained new hosts on procedures and standards of customer service.
  • Scheduled reservations and informed staff of large groups for preparation.
  • Resolved conflicts between customers, ensuring a positive atmosphere.
  • Addressed customer complaints effectively, escalating major issues to management.

Education

High School Diploma -

Ocean Springs High School
Ocean Springs, MS
05-2025

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Effective communication
  • Event coordination
  • Training new employees
  • Team player mentality
  • Detail-oriented
  • Multitasking proficiency
  • Special requests handling
  • Patience and empathy

Languages

Spanish
Limited

Timeline

Host/Expo

Glory Bound Gyro Company
07.2023 - Current

High School Diploma -

Ocean Springs High School

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