Jaxson Schluter
Cedar Rapids,IA
Summary
Dynamic and results-oriented professional with a proven track record at the Eastern Iowa Airport and Hyvee, excelling in customer service and conflict resolution. Skilled in building relationships and resolving issues, demonstrated through efficient handling of customer inquiries and transactions. Expertise in verbal and written communication enhances operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Eastern Iowa Airport
Cedar Rapids, Iowa
02.2023 - Current
- Built and maintained productive relationships with employees.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Processed payments promptly for customers to exceed productivity standards.
- Assisted with customer requests and answered questions to improve their travel experience.
Produce Clerk
Hyvee
Cedar Rapids, IA
10.2022 - Current
- Maintained produce department cleanliness, ensuring a hygienic and appealing shopping environment.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Weighed, labeled, priced, and packaged produce items for sale.
- Assisted customers with product selection and inquiries.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Prairie High School
Cedar Rapids, IA05-2023
Some College (No Degree) - Business Management
Kirkwood Community College
Cedar Rapids, IASkills
- Verbal and written communication
- Data entry
- Issue resolution
- Customer service
- Payment processing
- Office 365
Certification
- Coaching Certificate through the state of Iowa
Affiliations
- Assistant Coach for the Prairie Varsity Tennis Team
Timeline
Guest Service Representative
Eastern Iowa Airport
02.2023 - Current
Produce Clerk
Hyvee
10.2022 - Current
High School Diploma -
Prairie High School
Some College (No Degree) - Business Management
Kirkwood Community College