Creative professional. Self-motivated and organized to thrive in both team-based and independent settings. I also have extensive experience with Adobe products. Background in sales and business management as well.
Overview
4
4
years of professional experience
Work History
Manager
Baskin Robbins Ice Cream
Mission, KS
03.2021 - Current
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
Cleaned and organized utensil area, napkins station and restroom facilities.
Served and scooped ice cream, following sizing specifications.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Provided excellent customer service through friendly interactions with guests.
Operated cash register and handled financial transactions with accuracy.
Artist Assistant
Clarissa Knighten
Overland Park, KS
01.2024 - 11.2024
Marketed artwork through social media and a website.
Assisted in developing marketing strategies for upcoming exhibitions.
Organized materials, supplies, and equipment for artist projects.
Prepared layouts and drawings in compliance with established templates and design standards.
Edited digital images using Adobe Photoshop software.
Operated equipment and machinery according to safety guidelines.
Helped create pieces of art for the artist to put into a body of work.
Sales Associate
Cutco Cutlery
Mission, KS
06.2024 - 10.2024
Upsold additional items based on customer interests and needs.
Maintained records related to sales for store management.
Described merchandise and explained use, operation and care.
Greeted customers and provided exceptional customer service.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Developed trusting relationships with customers by making personal connections.
Processed credit card transactions quickly and securely.
Attended weekly team meetings to review performance goals and objectives.
Maintained knowledge of sales and promotions, return policies and security practices.
Helped customers find specific products, answered questions, and offered product advice.
Worked with fellow sales team members to achieve group targets.
Collaborated closely with team members to achieve project objectives and meet deadlines.
MORE 2
Lora McDonald
Kansas City, MO
06.2022 - 08.2024
Implemented policies, procedures and programs to carry out educational standards and goals.
Created and implemented strategies to ensure effective delivery of the diversity and inclusion program.
Conferred with parents and staff to discuss educational activities and policies.
Provided guidance on best practices for creating an inclusive work environment.
Drafted communications plans outlining key messages about upcoming initiatives aimed at promoting cultural understanding within the organization.
Reviewed and evaluated programs for compliance with state, local and federal regulations.
Assistant Graphic Designer
Angi Hejduk
Overland Park, KS
05.2024 - 05.2024
Collaborated with marketing teams to create cohesive designs for brand identity and promotional materials.
Designed new, on-brand visual elements focusing on concept and messaging.
Developed layouts for product graphics, company collateral and web sites.
Education
High School Diploma -
Shawnee Mission East High School
Prairie Village, KS
05-2024
Some College (No Degree) - Graphic Design
University of Northern Colorado
Greeley
Skills
Multimedia production
Fine art techniques
Artistic talent
Adobe creative suite
Digital design proficiency
Building rapport
Business development
Team management
Program implementation
Inclusive leadership
Affiliations
Gardening
Track
Co-Founder of Multicultural Student Union at Shawnee Mission East High School