Jaxzelle Almaguer
Houston,TX
Summary
Achieved operational excellence by tackling new challenges as a highly motivated employee. Cultivated strong work ethic, adaptability, and superior interpersonal skills. Advanced career objectives through effective independent work and rapid learning of new skills. Secured entry-level opportunities to foster skills while driving company growth and meeting organizational objectives. Delivered exceptional service as a diligent medical administrative professional with impressive people skills, organized file management, and thorough understanding of patient protections. Optimized office operations by addressing the needs of patients and staff. Demonstrated proficiency in electronic recordkeeping and insurance documentation.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Clear brook medical associates
Houston, TX
06.2021 - 12.2025
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physician with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Administered injections, medications and treatments as directed by the physician.
Win Circle Employee
Dave & Buster’s
Houston, TX
01.2021 - 06.2021
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Banquet Server
StaffPro
Houston, TX
11.2019 - 01.2020
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Cleared away used plates and utensils following end of meal service.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Education
Certified Medical Assistant - Medical Assisting
Remington College Houston Southeast Campus
Webster, Tx07.2021
Skills
- Achieved high levels of accuracy in medical terminology application
- Contributed to enhanced procedural outcomes through assistance
- Maximized revenue through efficient medical billing practices
- Reduced patient wait times through optimized scheduling
- Improved inventory turnover rates via effective management
- Secured patient data integrity through HIPAA compliance efforts
- Enhanced patient satisfaction through a focus on care
- Delivered data entry tasks with high accuracy rates
- Executed medical procedures effectively, ensuring patient safety
- Minimized infection risks through rigorous control procedures
- Boosted lab efficiency through expert operation of equipment
- Increased emergency responsiveness through CPR training
- Streamlined electronic medical records management for accessibility
- Facilitated bilingual communication to improve patient relations
- Adapted quickly to diverse challenges in healthcare settings
- Ensured punctuality with reliable transportation usage
- Executed successful event setups, enhancing service delivery
- Achieved high cleanliness standards through thorough sanitizing
- Elevated guest service experiences through attentive interactions
- Maintained compliance to uphold organizational integrity
- Showcased exceptional organizational skills in all tasks
- Achieved significant progress in goal setting and attainment
- Focused on detail-oriented practices to ensure quality outcomes
- Enhanced team performance through effective collaboration
- Maintained a consistently professional demeanor across interactions
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Clear brook medical associates
06.2021 - 12.2025
Win Circle Employee
Dave & Buster’s
01.2021 - 06.2021
Banquet Server
StaffPro
11.2019 - 01.2020
Certified Medical Assistant - Medical Assisting
Remington College Houston Southeast Campus