Summary
Overview
Accomplishments
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
Jay Bech

Jay Bech

Northbrook,Illinois

Summary

Hardworking servant seeking a career shift to better provide for family. Enthusiastic to master new industries quickly and efficiently. Heart for service provides resilience to press on during tough times. Pursues opportunities to learn new skills and contribute to group success. Talented problem-solver ready to respond to situational needs.

Overview

7
7
years of professional experience

Accomplishments

Assisted the Lincolnshire Culver's during our 2021 Crew Challenge, resulting in a 1st place win over the 780+ stores competing in the 2021 National Championship!

Work History

Shift Lead

Culver's
Lincolnshire, IL
01.2022 - Current
  • Championed proficient customer service, communication, problem-solving, and time management skills.
  • Settled 25+ guest complaints and client Callback Cases per month.
  • Utilized problem-solving abilities to match talent to business needs.
  • Managed 15+ team members daily to operate productively and efficiently.

Crew Team Member

Culver's
Northbrook, IL
10.2021 - 01.2022
  • Refreshed client service and time-management skills.
  • Personally served 300+ guests daily by taking orders, preparing meals, and collecting payments.
  • Performed 25+ instructions monthly with team members by demonstrating tasks and coaching them during daily activities.
  • Worked well with teammates and accepted coaching from management.

Shipping and Receiving Clerk

Amazon
Kenosha, WI
02.2021 - 03.2021
  • Employed master time-management and problem-solving skills.
  • Utilized computer skills to manage 500,000+ product destinations daily to maximize efficiency.
  • Received and audited incoming shipments, then transmitted them to proper departments.
  • Reviewed order data to verify transactions and shipping dates.

Shipping and Receiving Associate

Amazon
Kenosha, WI
10.2019 - 02.2021
  • Mastered endurance and honed work ethics.
  • Prepared and audited 40+ outgoing shipment trailers daily.
  • Processed required paperwork to expedite handling of shipped and received goods.

Shift Lead

Nick's Billiards
Chicago, IL
09.2016 - 07.2019
  • Solidified fundamental time-management skills.
  • Enhanced communication and guest service skills.
  • Served and conversed with 100+ guests per shift.
  • Built trust and relationships with clientele to encourage brand loyalty.
  • Kept employees operating productively and working on tasks to meet business and customer needs.

Cashier

Jewel-Osco
Deerfield, IL
08.2014 - 09.2016
  • Cultivated introductory customer service and time management skills.
  • Greeted over 100 clients per day.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Glenbrook North
Glenview, IL
2016

Skills

  • Communication Skills
  • Customer Service
  • Client Loyalty
  • Time Management
  • Problem Solver
  • Coach and Motivator
  • Case Manager
  • Team Leader
  • Computer Skills
  • Client Feedback

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

For you were called to freedom, brothers. Only do not use your freedom as an opportunity for the flesh, but through love serve one another. For the whole law is fulfilled in one word: You shall love your neighbor as yourself.
Holy Spirit

Timeline

Shift Lead

Culver's
01.2022 - Current

Crew Team Member

Culver's
10.2021 - 01.2022

Shipping and Receiving Clerk

Amazon
02.2021 - 03.2021

Shipping and Receiving Associate

Amazon
10.2019 - 02.2021

Shift Lead

Nick's Billiards
09.2016 - 07.2019

Cashier

Jewel-Osco
08.2014 - 09.2016

High School Diploma -

Glenbrook North

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Jay Bech