Jay Brownley
North Las Vegas,NV
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Washu Car Wash
06.2024 - 12.2024
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased commercial sales revenue by consistently meeting and exceeding sales targets.
- Developed unique sales approach and identified client needs to expand sales.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance.
Crew Member
Marcos Pizza
03.2024 - 06.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Ensured accurate order fulfillment with diligent attention to details while assembling pizzas.
Crew Member
Marble Slab Creamery
10.2023 - 12.2023
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Ensured compliance with health and safety regulations by adhering to proper food handling procedures at all times.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
High School Diploma -
Somerset Academy
4650 Losee Rd, North Las Vegas, NV 8908105-2024
Skills
- Customer relations
- Sales skills
- Attention to detail
- Cleaning expertise
- Team collaboration
- Work prioritization
- Commission-based sales
Accomplishments
Results driven sales professional with a proven track record of consistently exceeding sales targets, increasing revenue by 20-30%. Top salesman within the first month of working.
Achieved 'Sales Shark' award
Employee of the month for two out of six months of working.
Certification
- Nevada Driver's License
- Food Handlers Safety Card
- PILB certified
Timeline
Customer Service Representative
Washu Car Wash
06.2024 - 12.2024
Crew Member
Marcos Pizza
03.2024 - 06.2024
Crew Member
Marble Slab Creamery
10.2023 - 12.2023
High School Diploma -
Somerset Academy
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