Jay Cabalka
Urbana,IA
Summary
Infrastructure Engineer with over 10 years of IT experience seeking the IT Manager position at Buchanan County Health Center. Dedicated to continuous self-development and expanding knowledge to drive operational efficiency and deliver forward-thinking solutions for organizational success. Committed to providing exceptional technical support and contributing to team growth by leveraging extensive experience and skills in infrastructure management.
Overview
11
11
years of professional experience
Work History
Infrastructure Engineer
Altorfer Inc.
09.2021 - Current
- Streamlined processes by automating repetitive tasks.
- Reduced downtime by proactively identifying and addressing potential issues in the IT infrastructure.
- Collaborated with cross-functional teams to develop comprehensive IT strategies aligned with business goals.
- Managed installation, upgrade and deployment projects for over 15+ locations and provided on-site direction for network engineers and vendors.
Desktop Support Specialist
Altorfer Inc.
08.2014 - 09.2021
- Perform End User Desktop Support on 1500+ endpoints within a helpdesk environment on a daily basis.
- Streamlined technical support process for improved end-user resolution times.
- Managed inventory of IT equipment to ensure necessary tools were available when needed.
Education
Associate of Applied Science - Information Technology Networking Administration
Des Moines Area Community College
Ankeny, IA05.2014
Skills
- Microsoft Office Suite
- Endpoint Privilege Management
- Endpoint Micro Segmentation
- Technical Support Specialist
- Active Directory Management
- Wireless Network Design
- Project Management
Timeline
Infrastructure Engineer
Altorfer Inc.
09.2021 - Current
Desktop Support Specialist
Altorfer Inc.
08.2014 - 09.2021
Associate of Applied Science - Information Technology Networking Administration
Des Moines Area Community College
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