Jay Casey
Boxford,MA
Summary
Dynamic, relationship-driven professional with a degree in Neuroscience and a proven track record of success in client-facing, technical, and leadership roles. Skilled in translating complex concepts into compelling narratives, fostering enduring relationships, and overseeing operations from strategic planning to execution. Eager to leverage initiative, empathy, and scientific acumen in any position to drive impactful outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Junior Business Analyst
Delta Consulting Boston, LLC
09.2025 - Current
- Utilize existing tech platform to create client centered solutions.
- Assist with the development and rollout of a statewide tech platform for banks, streamlining the secure upload and management of client information.
- Utilize standard office productivity tools (Microsoft Office Suite) and specialized vendor software applications to support data analysis and project execution.
- Provide feedback and observations to improve overall process and efficiencies.
Sales and Marketing Strategist (Real Estate)
Freelance
01.2025 - Current
- Partner with selling agents to strategically frame, present, and market properties using behavioral sales strategies that maximize buyer engagement and drive higher conversion rates.
- Design comprehensive media packages and persuasive listing strategies, applying buyer psychology and decision science to drive interest, competitive offers, and increased closing rates.
- Increased lead generation with the implementation of targeted content marketing strategies.
- Conducted thorough market research to identify new business opportunities and areas for growth.
Coach & Outdoor Program Leader
MetroRock Climbing Centers
08.2018 - Current
- Design training catered to increase ability, mind to body connection, and confidence.
- Communicate progress and any behavioral issues to parents and staff with professionalism and compassion.
- Guide children with developmental or emotional challenges using informed behavioral coaching.
Owner
Timber & Trim
05.2024 - 09.2025
- Founded and operated a specialty carpentry and restoration business, applying behavioral insights to client outreach, negotiation, and retention.
- Designed and implemented workflow and client management systems for job execution, estimates, and sales conversion.
- Built strong client relationships through trust, clear communication, and understanding of decision-making drivers in service purchasing.
Server
The Scale & Onsen Ramen
03.2024 - 12.2024
- Delivered fast, precise service during high-volume shifts while maintaining guest satisfaction.
- Demonstrated teamwork, communication, and adaptability in fast-paced environments.
Delivery Concierge
DoorDash
06.2020 - 01.2024
- Completed 1,500+ deliveries with 4.9/5 rating through reliability and professional communication.
- Optimized delivery logistics and time management across dynamic service routes.
Climbing Department Manager
Eastern Mountain Sports
03.2023 - 10.2023
- Directed climbing gear sales strategy, product education, and merchandising initiatives.
- Trained staff to deliver superior customer experiences and exceed sales goals.
- Increased department revenue through interactive demonstrations and client engagement.
Summer House Manager
Alpha Gamma Rho Fraternity
05.2023 - 08.2023
- Managed property operations and maintenance projects, coordinating contractors and budgets.
- Led renovations and landscaping while ensuring system functionality and cost efficiency.
- Acting landlord
Education
Bachelor of Science - Neuroscience
University of Vermont
Skills
- Client relations
- Decision science
- Negotiation
- Composure in high-pressure situations
- Risk assessment
- Building client rapport
- Reliability and trustworthiness
- Critical thinking
- Compassionate conflict resolution
- Clear communication
- Python programming
- Behavioral Science
Certification
- CPR / First Aid Certification
- EMT-Basic (Expired 2022)
Timeline
Junior Business Analyst
Delta Consulting Boston, LLC
09.2025 - Current
Sales and Marketing Strategist (Real Estate)
Freelance
01.2025 - Current
Owner
Timber & Trim
05.2024 - 09.2025
Server
The Scale & Onsen Ramen
03.2024 - 12.2024
Summer House Manager
Alpha Gamma Rho Fraternity
05.2023 - 08.2023
Climbing Department Manager
Eastern Mountain Sports
03.2023 - 10.2023
Delivery Concierge
DoorDash
06.2020 - 01.2024
Coach & Outdoor Program Leader
MetroRock Climbing Centers
08.2018 - Current
Bachelor of Science - Neuroscience
University of Vermont