Jay Donnellan
Petaluma,CA
Summary
I am an honest, hard working, genuine individual with a passion for life. I would like to find a rewarding opportunity and be a great asset to my new employer
Overview
14
14
years of professional experience
Work History
Real Estate Salesperson
Avalon Group Realty
Tampa, FL
08.2023 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Coordinated and hosted open houses, ensuring every visitor received personalized attention and thorough information about the property.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Reviewed and executed confidential documents, contracts and disclosures.
Real Estate Salesperson
Keller Williams Realty
Petaluma, CA
01.2022 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated and hosted open houses, ensuring every visitor received personalized attention and thorough information about the property.
- Maximized exposure for listed properties through targeted marketing initiatives such as direct mail campaigns, digital advertising, and print materials.
Small Business Consultant
Self Employed
Napa, CA
01.2020 - 01.2022
- Facilitated workshops on various business topics including leadership development, customer service excellence, and team building.
- Provided technical support for troubleshooting analytics and reporting issues.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Kept businesses up to date with state and local laws
- Worked closely with attorneys to apply for and obtain local licenses for a micro business.
- Worked with landlords to lease & upgrade properties.
- Organized petitions and collected signatures for clients and city officials.
- Regularly attended and spoke at city council and supervisor meetings.
- Maintained a close relationship with the Mayor and the planning department.
- Worked with architects and contractors to facilitate building requirements.
Brand Manager
ESI Logistics
Colusa, CA
01.2019 - 01.2020
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
- Researched and identified new opportunities for product and brand development.
Social Media Manager
Dreaming Of The Infinite
Napa, CA
01.2017 - 01.2020
- Analyzed and reported social media and online marketing campaign results.
- Devised creative promotional campaigns aligning with overall marketing objectives boosting sales during peak seasons.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Conducted regular competitor analyses, identifying opportunities to differentiate from other brands in the industry.
Owner
Wine Country Cannasseurs
Napa, CA
11.2016 - 01.2019
- Formed a legal delivery service with an attorney & set up a corporation.
- Created marketing and branding as well as a full online presence
- Set up logistics for delivery and hired over 10 staff members
- Ordered product, kept records of inventory, and tax, HR, & business records.
- Facilitated licensing deals and frequently attending city council meetings
- Met with city supervisors and made sure business was in compliance with state and local laws
- Applied for licenses in Sonoma & Mendocino counties
- Maintained good standing with local city & county officials
Valet
Bardessono Hotel And Hotel Yountville
Yountville, CA
06.2016 - 12.2016
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Performed minor vehicle maintenance tasks like checking tire pressure or jump-starting batteries when required, going above-and-beyond for guest satisfaction.
- Provided punctual, polite valet services to uphold professional standards.
Busser
Bottega Restaurant
Yountville, CA
08.2016 - 11.2016
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted servers in providing efficient service for improved guest experiences.
Security Officer
Four Seasons Resort The Biltmore Santa Barbara
Santa Barbara, CA
10.2015 - 05.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Reported suspicious activities and persons to law enforcement.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Executive Assistant
Rose Lane Studios
Carpinteria, CA
03.2015 - 10.2015
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Front Desk Agent
Four Seasons Resort The Biltmore Santa Barbara
Santa Barbara, CA
01.2014 - 03.2015
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
Hotel Front Desk Agent
Bacara Resort & Spa
Santa Barbara, CA
05.2013 - 01.2014
- Assisted guests with the check in/ out process
- Conducted thorough inventory checks for front desk supplies, streamlining the ordering process to prevent shortages or overstocks.
- Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
Bellman
The Meritage Resort And Spa
Napa, CA
08.2012 - 05.2013
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Coordinated with maintenance department to address any necessary repairs or improvements in common areas or guest rooms promptly.
- Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Offered valet to guests and parked a wide variety of vehicles
Automotive Service Writer
Oilstop
Rohnert Park
10.2011 - 07.2012
- Changed oil & replaced vehicle fluids and parts under the hood of the vehicle
- Advised management members on customer issues or mechanical repair problems.
- Boosted service revenue % by proactively promoting additional service options.
- Investigated and resolved customer inquiries and complaints quickly.
- Served customers with excellence, humbly, with a servants heart
Shift Manager
Mcdonalds
Petaluma, CA
05.2010 - 10.2011
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Excelled in every store position and regularly backed up front-line staff.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Marketing Management And Research
Casa Grande High School
Petaluma, CA05.2011
Skills
- Highly Professional
- Works well independently
- Clean Driving Record
- Goal-oriented mindset
- Adaptability and Flexibility
- Negotiation expertise
- Excellent teamwork
Additional Information
I am very health oriented and like to spend my free time working out, traveling, spending time with family & friends, & taking care of my 7 year old Pitbull.
Timeline
Real Estate Salesperson
Avalon Group Realty
08.2023 - Current
Real Estate Salesperson
Keller Williams Realty
01.2022 - Current
Small Business Consultant
Self Employed
01.2020 - 01.2022
Brand Manager
ESI Logistics
01.2019 - 01.2020
Social Media Manager
Dreaming Of The Infinite
01.2017 - 01.2020
Owner
Wine Country Cannasseurs
11.2016 - 01.2019
Busser
Bottega Restaurant
08.2016 - 11.2016
Valet
Bardessono Hotel And Hotel Yountville
06.2016 - 12.2016
Security Officer
Four Seasons Resort The Biltmore Santa Barbara
10.2015 - 05.2016
Executive Assistant
Rose Lane Studios
03.2015 - 10.2015
Front Desk Agent
Four Seasons Resort The Biltmore Santa Barbara
01.2014 - 03.2015
Hotel Front Desk Agent
Bacara Resort & Spa
05.2013 - 01.2014
Bellman
The Meritage Resort And Spa
08.2012 - 05.2013
Automotive Service Writer
Oilstop
10.2011 - 07.2012
Shift Manager
Mcdonalds
05.2010 - 10.2011
Marketing Management And Research
Casa Grande High School