Jay Floyd
Gilbert,AZ
Summary
Dynamic HR professional with expertise in employee relations, Project management, talent management, and training development. Proven ability to enhance workplace culture and implement effective policies, fostering employee wellness and retention.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
HR Director
Miraval Arizona Resort & Spa
Tucson, AZ
08.2025 - Current
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Conducted training sessions on HR policies and compliance for staff members.
- Assisted in the recruitment process by screening resumes and coordinating interviews.
- Collaborated with department heads to address staffing needs and performance issues.
- Administered employee benefits programs, ensuring accurate enrollment and communication.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
Area Director of HR
Ensemble Investments
Mesa, AZ
09.2022 - 07.2025
- Developed comprehensive training programs for employees to enhance skills development and career progression opportunities.
- Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
- Built strong partnerships with external vendors and suppliers, negotiating favorable terms that contributed to long-term cost savings for the company.
- Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
- Streamlined processes for increased efficiency by evaluating and restructuring departmental operations.
- Enhanced communication between departments, fostering collaboration and cross-functional teamwork to achieve company objectives.
- Oversight of three (3) hotels in AZ, along with task force HRD responsibility for an additional ten (10) hotels within the portfolio.
- Opening HR Director for all new openings and acquisitions.
Regional HR Manager
Amazon
Tempe, AZ
09.2020 - 08.2022
- Collaborated with senior management to align HR strategies with business objectives for optimal growth.
- Mentored junior HR staff, promoting knowledge sharing and continuous improvement within the department.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Oversight of twenty-three (23) warehouses, with 2,500-3,500 employee population.
Area HR Manager
Celebration Station
Greensboro, NC
2017 - 08.2020
- Led recruitment initiatives, optimizing candidate sourcing and selection processes
- Streamlined onboarding procedures, improving new hire training efficiency
- Conducted performance evaluations, providing actionable feedback to management
- Analyzed workforce data to identify trends and inform strategic decision-making
- Facilitated conflict resolution processes, promoting a positive workplace culture
- Implemented employee development programs, fostering professional growth opportunities
- Conducted thorough organizational needs analysis, identifying skills gaps that informed targeted workforce development strategies.
- Oversight of six (6) locations, with 350-500 employee population.
Education
Bachelor of Science - Hospitality Management
The University of North Carolina- Greensboro
Greensboro, NC05-2014
Skills
- HR policies development
- Employee wellness
- HR analytics
- Organizational culture
- Coaching and mentoring
- Employee relations
- Organizational development
- Compliance management
- Talent management
- Employee retention
- Labor relations
- Training development
Certification
PHR (Professional in Human Resources- HRCI
Servsafe Manager Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Italian
Limited Working
Timeline
HR Director
Miraval Arizona Resort & Spa
08.2025 - Current
Area Director of HR
Ensemble Investments
09.2022 - 07.2025
Regional HR Manager
Amazon
09.2020 - 08.2022
Area HR Manager
Celebration Station
2017 - 08.2020
Bachelor of Science - Hospitality Management
The University of North Carolina- Greensboro