Jay Franklin
Dyersburg,TN
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Friendly and dependable. Eager to work and deliver excellent work skills. Dedicated and seeking new challenges and opportunities.
Overview
5
5
years of professional experience
Work History
Technician
Central Technologies
06.2020 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Applied critical thinking and research to address complex issues.
Cook
McDonald's
09.2018 - 06.2020
- Maintained clean and organized work areas at all times
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Dyer County High School
Newbern, TN05.2020
Skills
- Troubleshooting
- Methodology Improvements
- Verbal and Written Communication
- Troubleshooting and Diagnostics
Timeline
Technician
Central Technologies
06.2020 - Current
Cook
McDonald's
09.2018 - 06.2020
High School Diploma -
Dyer County High School