Jay Gremore
Mindoro,WI
Summary
Adept Lead Network Engineer with a proven track record at Lumen, enhancing network performance and security through advanced protocols and automation. Spearheaded a team at CenturyLink, boosting productivity through leadership and targeted training. Skilled in routing protocols and effective communication, I excel in driving projects to completion and mentoring teams for optimal performance.
Overview
18
18
years of professional experience
Work History
Lead Network Engineer
Lumen
07.2015 - Current
- Recommended network security standards and upgrades to management.
- Reduced downtime incidents by proactively monitoring and troubleshooting network issues.
- Streamlined network management processes for increased efficiency with the implementation of automation tools and scripts.
- Enhanced network performance by implementing advanced routing protocols and network infrastructure improvements.
- Conducted thorough network assessments, identifying areas for improvement and recommending solutions for optimal performance.
Supervisor, Network Operations Center (NOC)
CenturyLink
02.2012 - 07.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Operations Technician
CenturyTel
11.2006 - 02.2012
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
- Improved team output by improving processes to eliminate operational bottlenecks.
Education
Bachelor of Science - Information Technology Management
University of Wisconsin Stout
08.2006
Skills
- Routing Protocols Expertise
- Network Security Management
- Network Monitoring Tools
- Project management abilities
- Local Area Network Experience
- Team Leadership and Mentoring
- Wide Area Network Experience
- Layer-2/3 protocols
- Strong troubleshooting skills
- Effective Communication
- Network security systems
- Packet trace analysis
Timeline
Lead Network Engineer
Lumen
07.2015 - Current
Supervisor, Network Operations Center (NOC)
CenturyLink
02.2012 - 07.2015
Operations Technician
CenturyTel
11.2006 - 02.2012
Bachelor of Science - Information Technology Management
University of Wisconsin Stout
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