Jay Mullins
Alabaster
Summary
Experienced business owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth.
Overview
26
26
years of professional experience
Work History
Owner
Brilliant Services
Alabaster
01.2012 - Current
- Oversaw daily operations for residential and commercial clients.
- Developed and implemented efficient scheduling for staff and service delivery.
- Coached new employees in adherence to safety protocols and service standards.
- Maintained quality standards by evaluating finished work and ensuring client satisfaction
- Oversaw supply inventory and sourced required materials.
- Built strong relationships with clients to understand their specific needs.
- Resolved client inquiries and complaints promptly to maintain service excellence.
- Evaluated staff performance and provided constructive feedback regularly.
- Managed daily operations of business, including hiring and training staff.
Owner
Mullins Construction
Birmingham
01.2000 - 01.2013
- Managed remodeling projects from concept to completion, ensuring client satisfaction.
- Coordinated with subcontractors to manage schedules and project timelines.
- Carried out thorough site assessments to identify project feasibility and necessary permits.
- Inspected completed work for quality assurance and compliance with standards.
- Communicated with clients regularly to provide updates and address concerns.
Education
Some College (No Degree) - Business Administration
U.A.B.
Birmingham, ALSkills
- Project management from Consultation to Conclusion
- Client relationshipFrom initial contact through followups
- Quality assurance at every step
- Scheduling efficiency
- Staff training
- Inventory management
Timeline
Owner
Brilliant Services
01.2012 - Current
Owner
Mullins Construction
01.2000 - 01.2013
Some College (No Degree) - Business Administration
U.A.B.
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