Javascript
Jay Murray
Business Owner/Jr Software Engineer
Wasilla,AK
Summary
Proven entrepreneur with a track record of fostering robust customer relationships and driving business growth at Emerald City Organics. Skilled in business planning and strategic decision-making, with a keen attention to detail and a strong ability to build and maintain client relationships.
Demonstrated success in enhancing operational efficiency and employee training, contributing to significant business development. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
11
11
years of professional experience
Work History
Business Owner
Emerald City Organics
2017.03 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Substitute Teacher
Mat Su School District
2015.09 - 2016.05
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
Sales Associate
REI
2013.03 - 2015.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
No Degree - Software Engineering
Nucamp Web Development
05.2024
Bachelor of Science - Health And Physical Fitness
Colorado State University
Fort Collins, CO03.2013
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Business Planning
- Employee Training
- Project Management
- Business Development
- Business Administration
- Purchasing and planning
- Strategic Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 6 staff members.
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
RemoteHybridImportant To Me
Work-life balanceHealthcare benefits401k matchWork from home option4-day work weekFlexible work hoursCompany CultureSoftware
Bootstrap
React/React Native
HTML/CSS
Node JS
Interests
Outdoor activities
Agriculture
Exploring
Timeline
Business Owner
Emerald City Organics
2017.03 - Current
Substitute Teacher
Mat Su School District
2015.09 - 2016.05
Sales Associate
REI
2013.03 - 2015.03
No Degree - Software Engineering
Nucamp Web Development
Bachelor of Science - Health And Physical Fitness
Colorado State University
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