JAY NORRIS
Tega Cay,South Carolina
Summary
Multi-faceted Logistics Specialist with 29+ years of experience managing third party logistics, international and domestic operations. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
29
29
years of professional experience
Work History
Director of Business Development
MIR United
07.2023 - Current
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Increased client base by developing and implementing effective business development strategies.
- Optimized lead generation efforts by implementing CRM tools and refining prospecting techniques.
- Conducted comprehensive market research studies to identify untapped opportunities for growth within the industry landscape.
- Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
Owner /Freight Broker Agent
JWN Logistics LLC
03.2021 - 06.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Established an positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed day-to-day business operations.
Director of Sales
Givens Transportation Solutions (GTS)
09.2020 - 12.2020
- Utilized operating systems such as McLeod, DAT Power, Truck Stop, and Carrier 411 using strong computer skills to coordinate customer shipments.
- Sold domestic transportation services such as Truckload, LTL, Container Drayage, Trans-Loads, and Intermodal Rail with a competitive attitude and tenacity to generate $30k in profit within 4 months.
- Worked cooperatively with 9 team members to share available carrier capacity using great people skills to grow team revenue by 5%
- Demonstrated passion for freight with an entrepreneurial spirit by prospecting, cold calling, and generating warm sales leads to exceed 30,60, and 90-day management expectations and create 10 new business opportunities.
Logistics Specialist /Senior Key Account Manager
TWI Group
01.2001 - 04.2020
- Negotiated competitive rates with carriers using excellent verbal and written communication skills to maximize shipment profitability.
- Oversaw operational responsibilities such as budgeting, P&L reconciliation, internal audits, and staffing, including supervising 4 employees, while demonstrating excellent analytical and problem-solving ability to boost operational efficiency.
- Reviewed client documents while checking for accuracy and completeness to comply with carrier screening and compliance policies and minimize customs delays.
- Issued complete, accurate, and timely load confirmations to customers while remaining customer service focused to consistently receive a 4.5 Google satisfaction rating.
- Handled over 1,000 trade shows including rate negotiation, providing relevant information to Sales and Operations, and data entry in a high energy, dynamic environment to achieve revenue and margin goals.
Education
High School Diploma -
Dearborn High School
Dearborn, MINo Degree -
Henry Ford College
Dearborn, MICertificate
Management Action Program (MAP)
Newport Beach, CACertificate
Indirect Air Carrier
Los Angeles, CACertificate
US Export Regulations Seminar Program
Skills
- Customer service focused
- Multitasking
- Strong sales and communication skills
- Negotiation
- Team player
- Integrity
- Detail-oriented
- Coachable
- Excellent problem-solving ability
- Solid written and verbal communication skills
- Great people skills
- Microsoft Office
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