Jay Riddle
Cornelia,GA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
CSL Plasma
07.2021 - 04.2022
- Maintained donor flow to keep processing times down
- Trained in Processing and Donor Screening
- Made staff schedules to follow business needs
- Moved staff around to accommodate donor flow
- Assured all staff in production followed SOP’s/ CGMP’s.
Phlebotomist / Lab Manager
My Family Doc
06.2015 - 07.2021
- Data Management
- Empathetic Customer Service
- Medical Records Data Entry / Coding
- Diligently ensured the proper sterilization of medical instruments and blood lab, closely following infection control guidelines, maintaining lab equipment, and safely disposing of blood products
- Adhere to hospital protocols for handling of samples and patient information.
Sales Representative / Allergist
Pinnacle Allergy
03.2017 - 06.2019
- Developed customized sales techniques to successfully sell and upsell medical programs to new and existing clients
- Opened and established clientele revenue for cooperating physicians offices throughout north Georgia
- Performed diagnostic test and educated patients about diagnosis, prognosis, or treatments.
ER Nurse Technician
Habersham Medical Center
02.2011 - 03.2017
- Worked efficiently in high stress situations while providing patient care using critical thinking
- Provided medical assistance for emergency room procedures to physicians and acted as liaison between patient and provider
- Provided, coordinated, and documented patient care data into hospital charting systems.
Education
North Georgia Technical College
01.2014
Habersham Central Highschool
05.2010
Skills
- Leadership
- Account Management
- Marketing
- Critical Decision Making
- Outside / Inside Sales
- Client Retention
- Customer Service
- Team Management
- Customer Retention
- Organizational Management
Certification
- CPR Certified (North Georgia Tech)
- ACLS / BLS Certified (North Georgia Tech)
- Anaphylaxis & Epinephrine Injector Certified (American Red Cross)
- HIPAA Privacy Training Certified (HCSi)
- Phlebotomy Certified (North Georgia Tech/CSL)
- OSHA Training Certified (HCSi)
Timeline
Operations Manager
CSL Plasma
07.2021 - 04.2022
Sales Representative / Allergist
Pinnacle Allergy
03.2017 - 06.2019
Phlebotomist / Lab Manager
My Family Doc
06.2015 - 07.2021
ER Nurse Technician
Habersham Medical Center
02.2011 - 03.2017
North Georgia Technical College
Habersham Central Highschool
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