Jay Romero Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
33
33
years of professional experience
Work History
Process Assistant
Amazon
11.2021 - Current
Perform production duties as needed by the area manager
Always exceeded the department performance goals
Earned reputation for good attendance and hard work
Identified and resolved process issues to drive optimal workflow and business growth.
Conducted coaching and change management processes to improve operations.
Assisted coworkers and staff members with special tasks on daily basis.
Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
Outbound Problem Solver, ICQA
Amazon
12.2020 - 11.2021
Monitored inventory accuracy and movement using manual or computerized inventory systems.
Communicated with management about potential inventory risks to fulfill orders on time.
Conducted periodical cycle counts to prevent potential inventory issues.
Developed inventory improvement plans, inventory control procedures and best company practices.
Researched and extracted data to complete tasks.
Leveraged technology to troubleshoot and track issues efficiently.
Inbound Problem Solver
Amazon
10.2016 - 11.2020
Analyzed and understood situation to develop action plan.
Utilized problem-solving skills to reduce or eliminate company expenses.
Researched and extracted data to complete tasks.
Leveraged technology to troubleshoot and track issues efficiently.
Accredited Teacher
Phys. Ed & Sports, Fes Morocco
01.1991 - 02.2015
Over 20 Years of experience developing lesson plans, testing and grading up to 9 groups of 45 high school students
Collaborated with school principals in planning educational projects and activities.
Incorporated multiple types of teaching strategies into classroom
Supported student physical, mental, and social development using classroom games and activities
Created and developed lesson plans to meet students' academic needs
Improved students' analytical skills by introducing state-of-the-art computer program technologies
Education
Comptia Network + - IT
Tampa Learning
Tampa, FL
05.2018
Department of Education Fes - Technical Maintenance
CQP
Fes, Morocco
09.2013
Certificate in Communication and Informatics in Learning iEARN - Communications
Institute For Corporate & Continuing Education
Mekness, Morocco
2011
Bachelor’s Degree - French Literature
University of My Abdelah
Fes, Morocco
05.2002
Master’s degree - Didactics, PE
UFR
Strasbourg, France
05.1997
Skills
Time Management
Knowledge of MS Office word, Excel and PowerPoint
Able to work independently and as part of a team
Dependable, hardworking, reliable, well organized and quick learner
Flexible and Versatile able to perform under pressure
Maintaining Clean Work Areas
Minor Repairs
Languages
Arabic
Native or Bilingual
French
Full Professional
Spanish
Limited Working
English
Full Professional
Timeline
Process Assistant
Amazon
11.2021 - Current
Outbound Problem Solver, ICQA
Amazon
12.2020 - 11.2021
Inbound Problem Solver
Amazon
10.2016 - 11.2020
Accredited Teacher
Phys. Ed & Sports, Fes Morocco
01.1991 - 02.2015
Comptia Network + - IT
Tampa Learning
Department of Education Fes - Technical Maintenance
CQP
Certificate in Communication and Informatics in Learning iEARN - Communications