Jay Smith
Baltimore,MD
Summary
I am seeking a career opportunity where I can leverage my skills in Problem Solving,Leadership,and Time management to drive efficiency and contribute to organizational success.
Overview
14
14
years of professional experience
Work History
Problem Solver
Amazon
Baltimore, MD
09.2019 - Current
[ Achievement ] As a problem solver at Amazon I identified and analyzed complex problems to develop effective solution.
I achieved the highest CDC and Andon completion rate by resolving 200 + CDC'S and Andon's during my shift.
[ Maximized ] As a problem solver I maximized my time by prioritizing my work load for the day.
- Leveraged combination of skills to identify issues and determine underlying causes.
- Developed innovative strategies for resolving customer complaints and difficult situations.
- Evaluated existing processes, procedures, and policies to determine where improvements could be made.
Foreman
Baltimore city water department
Baltimore, Maryland
08.2010 - 09.2019
- Worked effectively in fast-paced environments.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
GED -
Hagerstown Community College
Hagerstown, MD10-1991
Associate of Arts - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Inventory Tracking
- Order Fulfillment
- Logical Reasoning
- Quantitative Skills
- Problem Identification
- Quality Control
- Problem Resolution
Timeline
Problem Solver
Amazon
09.2019 - Current
Foreman
Baltimore city water department
08.2010 - 09.2019
GED -
Hagerstown Community College
Associate of Arts - Business Administration And Management
Southern New Hampshire University