Summary
Overview
Work History
Skills
Affiliations
Custom
Timeline
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Jay Smith

Fowlerville,MI

Summary

Accomplished Process Improvement Manager with a proven track record at Diamond Moba Americas, enhancing production efficiency through expert lean implementation and cross-functional team leadership. Excelled in team building, significantly improving project coordination and production outcomes. Skilled in both technical troubleshooting and fostering collaborative environments for continuous improvement.

Overview

31
31
years of professional experience

Work History

Field Service Engineer

Sanovo Technology Group
Plymouth, MI
11.2012 - Current
  • Provided technical support to customers via telephone, email and on-site visits.
  • Identified engineering problems and recorded solutions for reference purposes.
  • Established positive relationships with customers through friendly interactions.
  • Supervised unloading and positioning of equipment and provided instructions to site staff during installation.

Quality Control Technician

Salesforce
Plymouth, MI
11.2011 - 11.2012
  • Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Process Improvement Manager

Diamond Moba Americas
Farmington Hills, MI
01.2009 - 10.2011
  • Created workflow diagrams to document existing business processes.
  • Developed and implemented process improvements to increase production efficiency.
  • Established project plans, timelines, milestones, budgeting requirements, resources needed, for successful implementation of new processes.
  • Responsible for Kaizens
  • Created several new production departments to include fabrication and assembly

  • Collaborated with cross-functional teams to identify areas for process improvement and develop solution
  • Collaborated with cross-functional teams to identify areas for process improvement and develop solutions.

Production Supervisor Level 4

Diamond Automations
Farmington Hills, MI
10.1993 - 12.2008
  • I have successfully managed and grown assembly, warehouse, inventory, fabrication, maintenance, and logistics departments.
  • Assisted with troubleshooting equipment malfunctions or operational problems as needed.
  • Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
  • Negotiated Union Contracts

Skills

  • Lean Champion
  • Team building and motivation
  • Cross-functional team leadership
  • Project coordination
  • Scheduling expertise
  • Deadline coordination
  • 6S implementation
  • Assembly and production
  • Inventory coordination
  • Manufacturing and distribution

Affiliations

  • In my down time i enjoy reading, mainly self improvement or leadership books. I am currently reading " Meditations" by Marcus Aurelius. The next book inline is "We Who Wrestle With God" by Jordan Peterson.

Custom

Have held many different positions in my career from Supervision to Manager, to many to list.

Timeline

Field Service Engineer

Sanovo Technology Group
11.2012 - Current

Quality Control Technician

Salesforce
11.2011 - 11.2012

Process Improvement Manager

Diamond Moba Americas
01.2009 - 10.2011

Production Supervisor Level 4

Diamond Automations
10.1993 - 12.2008

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Jay Smith