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Jay Welsted
Lancaster,NY
Summary
Dynamic law enforcement leader with extensive experience at New York State Police, excelling in operational efficiency and crisis management. Proven track record in team development and proactive risk assessment, enhancing patrol operations and personnel performance. Committed to fostering a culture of excellence and discipline among Troopers while ensuring compliance with security protocols.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sergeant Station Commander
New York State Police
06.2004 - 01.2026
- Command and Supervision - Lead and supervise Troopers and civilian staff assigned to the station. Provide direct oversight to patrol operations, shift assignments, and personnel performance.
- Operational Management - Oversee post patrol activities, traffic enforcement, emergency response, and support for criminal investigations.
- Administrative Duties - Approve reports, evidence processing, performance evaluations, training oversight, and compliance with policies. Ensure readiness for emergencies and coordinate with command.
- Field Leadership - Respond to major incidents, provide on-scene command, and serve as a liaison with local and federal law enforcement agencies.
- Personnel Development - Mentor Troopers, conduct briefings, enforce discipline, and promote professional standards and positive appraisals.
Customer Service Representative
Internal Revenue Service, IRS
02.1999 - 06.2004
- Tax Law - Provided expert guidance on tax-related inquiries to enhance customer understanding and compliance.
- Account Management - Resolved complex taxpayer issues with thorough research and effective problem-solving techniques.
- Customer Service - Managed high-volume collections for diverse accounts, ensuring timely payments and reducing delinquency rates.
Education
Bachelor of Science - Criminal Justice
SUNY Buffalo State
Buffalo, NY05-1998
Skills
- Operational efficiency
- Team development
- Security protocols
- Emergency management
- Proactive risk assessment
- Team management
- Logistics management
- Outstanding active listening skills
Affiliations
- USA Hockey Coaching Certification
- USA Hockey Official
- NYSAHA Member
Certification
- HR-218
- NYSP Academy Graduate
- NYS Pistol Permit
- Basic EMS and CPR Certification
- CFR - Certified First Responder
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sergeant Station Commander
New York State Police
06.2004 - 01.2026
Customer Service Representative
Internal Revenue Service, IRS
02.1999 - 06.2004
Bachelor of Science - Criminal Justice
SUNY Buffalo State
Awards
Erie County Office of Emergency Management Winter Storm Response Award
NCO Supervisor of the Year for Troop T
Letter of Commendation Superintendent of NYSP - FBI wanted Felon arrest