Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Denise Dabrowski

Lancaster,NY

Summary

Dynamic, team-oriented IT Project Manager with extensive experience leading cross-functional teams through strategic planning, scope and budget management, and risk mitigation. Recognized for innovative problem-solving, attention to detail, and a results-driven approach that enhances efficiency and exceeds expectations. Committed to fostering collaboration and continuous improvement to deliver high-quality outcomes and drive organizational success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

IT Project Manager II

Delaware North
01.2024 - Current
    • Act as strategic liaison between IT and business units to align technology with organizational goals.
    • Lead enterprise-wide initiatives.
    • Mentor junior PMs and coordinate cross-functional teams across departments and vendors.
    • Deliver executive dashboards and post-project reviews to inform future planning and budgeting.

IT Project Manager

Delaware North
11.2021 - 01.2024
  • Led implementation of mobile apps, POS systems, and enterprise software across hospitality venues and stadiums, enhancing guest experience and operational efficiency.
  • Managed full project lifecycle including planning, scope, budget, and stakeholder approvals to ensure on-time and on-budget delivery.
  • Coordinated cross-functional teams and defined roles across IT, vendors, and business units, while enforcing company-wide policies and procedures.
  • Drove execution through team meetings, kick-offs, and issue tracking, ensuring successful rollout and adoption of new solutions.
  • Oversaw financials including budget implementation, cost management, and forecasting for expanded functionality and user base.

Promotions Manager

Tops Markets
11.2015 - 11.2021
    • Led promotion planning and execution across multiple departments, coordinating with category managers and analytics teams.
    • Identified cross-category opportunities and trends to improve campaign performance.
    • Partnered with advertising and analytics teams to optimize weekly and quarterly ad plans.

Pricing Analyst

Tops Markets
08.2013 - 10.2015
    • Delivered pricing strategies using competitor analysis to improve gross profit and margin.
    • Maintained DemandTec system and supported category managers with data-driven insights.
    • Led special projects focused on margin advancement and KVI improvement.

Data Integrity Coordinator

Tops Markets
03.2009 - 08.2013
  • Managed billback entry, cost activity, and item setup in compliance with regulatory laws.
  • Maintained shelf management and resolved store discrepancies.
  • Supported pricing analysts with special projects and system maintenance.

Education

Bachelor of Science - Fashion Textile Technology

Buffalo State College
Buffalo
06.2005

Skills

  • Business-IT Alignment & Strategy
  • Enterprise Software Implementation
  • Stakeholder Engagement & Communication
  • Vendor Management
  • Risk Mitigation & Contingency Planning
  • Executive Reporting & Dashboard Creation
  • Project Lifecycle Management & Development
  • Tools: Smartsheet, Microsoft Project, Excel
  • Team Leadership & Cross-Functional Collaboration
  • Process Improvement & Change Management

Certification

  • CAPM - Certified Associate in Project Management

Timeline

IT Project Manager II

Delaware North
01.2024 - Current

IT Project Manager

Delaware North
11.2021 - 01.2024

Promotions Manager

Tops Markets
11.2015 - 11.2021

Pricing Analyst

Tops Markets
08.2013 - 10.2015

Data Integrity Coordinator

Tops Markets
03.2009 - 08.2013

Bachelor of Science - Fashion Textile Technology

Buffalo State College

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