Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
JAY WILLIAMS

JAY WILLIAMS

Santa Rosa Beach,Fl.

Summary

Food & Beverage Director / Senior level Manager specializing in service, sales, marketing, and profitability. Directing daily operations in the food & beverage industry. I have been able to achieve Forbes five-star service ratings and maintain a positive and productive work environment. Have established positive working relations with vendors and distributors. With a positive approach to employee relations, and my ability to train, I have been able to motivate and further develop associates. Over 32+ years of F&B Management experience training very high-end service as well as casual dining Core competencies to include implementing prime cost controls, effective labor management, and teamwork objectives. Very qualified as F&B Director, as well as GM with over 32 years of professional experience at the highest level, with proven success in organizing tasks, increasing sales, and multiplying business, by controlling cost, increasing revenue, through accountability and teamwork. Experienced in developing a strong kitchen crew, highly trained in quality & sanitation. Excellent leadership and communication skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Licensed Realtor

Keller Williams Realty Co
Santa Rosa Beach, Fl.
01.2021 - Current
  • Performed comparative market analysis to estimate property value
  • Educated clients on relevant laws governing real estate transactions such as zoning regulations and tax laws
  • Successfully negotiated contracts between buyers and sellers for residential real estate transactions.

Consultant

Grayton Brewpub / Wine Bar
01.2020 - 04.2020
  • Multi-unit Brewpub concept, managing day to day operations across five restaurants and a large banquet facility
  • Implemented changes to organizational structure to maximize efficiency
  • Managed and developed budgets for research projects.

Consultant

Old Florida Fish House
05.2019 - 09.2019
  • Hired to help find and hire a General Manager and develop structure, and detailed written work responsibilities for all managers
  • Also, implemented all covid operating guidelines.

Consultant / GM

Blue Mabel Restaurant
Santa Rosa Beach, Fl.
01.2019 - 04.2019
  • Built and maintained relationships with vendors and suppliers
  • Implemented and maintained open-door communication system, reaching employees across department lines
  • Provided coaching and mentoring support for employees at all levels of the organization.

General Manager

ClubCorp
Dallas, Tx
07.2012 - 11.2018
  • Implemented and maintained open-door communication system, reaching employees across department lines
  • Built and maintained relationships with vendors and suppliers
  • Created policies, procedures and guidelines for staff members' daily operations.

Food & Beverage Director

The Greenbrier Resort
White Sulfur Springs, WV
09.2010 - 05.2013
  • Was able to achieve Forbes - Five Star rating
  • Developed positive working relationships with colleagues through collaboration and teamwork
  • Consistently monitored quality control standards throughout the preparation process
  • Assisted in training new employees on kitchen operations and safety protocols
  • Practiced effective problem solving strategies when responding to guest complaints or inquiries.

Service Manager

McKendrick's Steak House
Dunwoody, Ga.
03.2005 - 02.2010
  • Collaborated with other managers to achieve service delivery goals
  • Implemented corrective plans to improve customer service experience
  • Oversaw hiring and training procedures for new personnel to confirm smooth onboarding
  • Conducted performance reviews and provided constructive feedback to staff members
  • Recruited, trained, coached, mentored, and evaluated personnel in order to maximize their potentials.

Education

Bachelor of Science in Recreational Management -

Columbus State University

General Psychology -

University of Central Florida

Associate in Arts (A.A.) in General Psychology -

Seminole Community College

Skills

  • Successful assisted in budgets exceeding 34 Million dollars
  • Sous Chef
  • Professional Communicator
  • Experienced
  • Multi Task
  • P&L Proficient
  • Forecasting

Certification

  • Food Serve Safe Certificate
  • Achieved largest % increase in A-La-Carte Sales Nationally @ ClubCorp

Affiliations

  • I am a former professional baseball player. Returned to school to finish my education at age 30 with a full scholarship. I was the oldest full scholarship baseball player in the country.

Timeline

Licensed Realtor - Keller Williams Realty Co
01.2021 - Current
Consultant - Grayton Brewpub / Wine Bar
01.2020 - 04.2020
Consultant - Old Florida Fish House
05.2019 - 09.2019
Consultant / GM - Blue Mabel Restaurant
01.2019 - 04.2019
General Manager - ClubCorp
07.2012 - 11.2018
Food & Beverage Director - The Greenbrier Resort
09.2010 - 05.2013
Service Manager - McKendrick's Steak House
03.2005 - 02.2010
Columbus State University - Bachelor of Science in Recreational Management,
University of Central Florida - General Psychology,
Seminole Community College - Associate in Arts (A.A.) in General Psychology,
JAY WILLIAMS