Physical activity that allows me to stay active such as working out
Jorge Lopez
Potential Candidate
Brooklyn,NY
Summary
Efficient worker skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in fast paced environments.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Central Park Zoo - Admissions Department
Wildlife Conservation Society
08.2023 - Current
- Operated register for cash and credit transactions with excellent accuracy levels.
- Answered questions about zoo policies and addressed customer concerns.
- Helped customers complete purchases, locate exhibits, and join membership programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering zoo and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Scanned in guests and monitored the validity of tickets at the main zoo and petting zoo, as well as maintained operations at the 4D theatre.
Warehouse Stocker
Restaurant Depot
03.2021 - 05.2023
- Inspected work area for cleanliness and obstacles and removed cartons and boxes to keep work area organized and hazard-free.
- Checked packages and merchandise for damage and notified management.
- Completed quarterly inventories and resolved variances to maintain data accuracy.
- Communicated with teammates and managers to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Volunteered to assist when needed, demonstrating willingness to learn new tasks and increase skill levels.
- Utilized forklift and other warehouse equipment to safely load and unload pallets.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Improved efficiency with quick and accurate stocking of merchandise.
- Trained and developed warehouse staff on safety measures and procedures.
Grocery Stocker
Union Market
12.2018 - 12.2019
- Supported promotional plans by updating signage with price changes.
- Readied items for sales floor stocking by affixing tags and placing them in their proper aisles.
- Assisted customers with price checking and finding requested items in store.
- Used hand trucks to move merchandise to sales floor for stocking.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Ensured shelves were stocked and products were rotated by date.
Education
Scuba Certification - Open Water Diving
PADI
Brooklyn, NY 09.2023 - Current
A+ Certification - Information Technology
CompTIA
Brooklyn, NY 05.2023 - 08.2023
Associate of Applied Science - Computer Science
New York City College of Technology
Brooklyn, NY 08.2017 - 05.2018
Skills
Analytical
Department operations
Price checking
Customer service-focused
Product processing
Accomplishments
Completed Zookeeping For Grownups program at Central Park Zoo. (October 2023 - April 2024)
- Assisted keepers with everyday chores ranging from cleanup and meal prep, to training and play time.
- Got up close and personal with small ambassador animals and met experts from the animal department to learn more about the job.
- Immersed myself in an educationally rich environment where I received a more in depth look at what it takes to be an zookeeper.
Interests
Team based activities that require a group effort such as Basketball
Indulging in outdoor related activities such as cycling
Timeline
Scuba Certification - Open Water Diving
PADI
09.2023 - Current
Central Park Zoo - Admissions Department
Wildlife Conservation Society
08.2023 - Current
A+ Certification - Information Technology
CompTIA
05.2023 - 08.2023
Warehouse Stocker
Restaurant Depot
03.2021 - 05.2023
Grocery Stocker
Union Market
12.2018 - 12.2019
Associate of Applied Science - Computer Science
New York City College of Technology
08.2017 - 05.2018
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