Jaya Carter
Baltimore,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Team Member
One Sweet Moment
Baltimore, MD
06.2020 - 08.2023
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to maximize productivity and efficiency.
- Trained new team members using approved training materials and information.
- Monitored expiration dates on food items for freshness assurance.
Sales Associate
Sky Zone Trampoline Park
Baltimore, MD
02.2023 - 06.2023
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Described merchandise and explained use, operation and care.
- Computed purchases and received and processed cash or credit payment.
Crew Team Member
Chick-fil-A
Baltimore, MD
01.2022 - 12.2022
- Greeted customers in a friendly manner upon entering the store.
- Operated cash register accurately and efficiently.
- Provided excellent customer service at all times.
- Cleaned work areas regularly throughout shift.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Sales Associate
Weis Markets Inc
Baltimore, MD
03.2021 - 07.2021
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06-2023
Associate of Science - Nursing
The Community College of Baltimore County
Essex, MDSkills
- Complaint Resolution
- Cash Handling
- Customer Service
- Cleaning
- Flexible Schedule
- Collaboration and Teamwork
- Clear Communication
- Positive Attitude
Timeline
Sales Associate
Sky Zone Trampoline Park
02.2023 - 06.2023
Crew Team Member
Chick-fil-A
01.2022 - 12.2022
Sales Associate
Weis Markets Inc
03.2021 - 07.2021
Team Member
One Sweet Moment
06.2020 - 08.2023
High School Diploma -
Baltimore Polytechnic Institute
Associate of Science - Nursing
The Community College of Baltimore County