Jayana Andino
Waterbury,CT
Summary
Dynamic and compassionate Direct Support Professional with a proven track record at GIL Foundation, skilled in behavior management and effective problem resolution. Adept at fostering independence and enhancing quality of life for clients while ensuring compliance with HIPAA practices. Committed to delivering exceptional care and support in diverse environments.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
GIL Foundation
North Haven, CT
06.2024 - Current
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and encouragement, fostering positive relationships with multiple clients and families.
Receptionist/Body Piercer
TM Studio
Yonkers, NY
04.2019 - 01.2023
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between clients and staff, enhancing service delivery efficiency.
- Developed relationships with clients, providing personalized consultations to enhance customer experience.
- Maintained a clean and organized workspace adhering to health regulations and best practices in sanitation.
Waitstaff
Atria Senior Living
Dobbs Ferry, NY
10.2018 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Saunders Trades And Technical High School
Yonkers, NY06.2019
Associate Degree In Nursing - Nursing
Naugatuck Valley Community College
Waterbury, CT06-2029
Skills
- Understanding of CDC protocols
- Client assistance
- First aid and safety
- Behavior redirection
- Client support
- Effective problem resolution
- Experience in HIPAA compliance practices
- Empathy and patience
- Clear communication
- Vitals monitoring and documentation
Certification
- PMT certified
- Medication administration certified
- First aid and CPR certified
Timeline
Direct Support Professional
GIL Foundation
06.2024 - Current
Receptionist/Body Piercer
TM Studio
04.2019 - 01.2023
Waitstaff
Atria Senior Living
10.2018 - 07.2019
High School Diploma -
Saunders Trades And Technical High School
Associate Degree In Nursing - Nursing
Naugatuck Valley Community College