Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic

Jayanna Mathis

Passaic

Summary

Corporate Trainer with expertise in developing and delivering impactful training programs that enhance employee performance and drive team productivity. Skilled in assessing training needs, designing effective curricula, and facilitating engaging workshops in dynamic corporate settings. Recognized for strong communication and leadership abilities, fostering growth and success among employees. Experienced in onboarding, upskilling, and coaching across diverse departments and roles.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coporate Trainer

Infinova Manager
North Bergen
05.2024 - Current
  • Maintained a strong knowledge base by participating in workshops and conferences.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Consistently tanked among the top performers across the country.

Assistant Manager

Foot Locker Inc.
Paramus
06.2017 - 05.2024
  • Assisted in managing daily store operations and staff schedules.
  • Coordinated team training sessions to enhance product knowledge and customer service.
  • Analyzed sales data to identify trends and inform strategic merchandise decisions.
  • Ensured compliance with company policies and procedures during daily activities.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Delegated work to staff, setting priorities and goals.
  • Helped boost monthly store sales by 30% through upselling techniques and personalized product recommendations.

Education

BBA - Marketing

Montclair State University
Montclair, NJ
05-2025

Skills

  • Customer service and support
  • Team building and training
  • Sales analysis and performance monitoring
  • Marketing strategy and execution
  • Conflict resolution and problem-solving
  • Data tracking and organizational skills
  • Motivational speaking and communication strategies
  • Critical thinking

Accomplishments

  • Collegiate Basketball Athlete, Passaic County Technical Institute and Georgian Court University, 2016-2020
  • North Jersey Player of the Week, All State, All County, All League, 2016-2020
  • Deans List, Montclair State University, 2021-2025
  • Leadership Recognition Award, Infinova Manager, 2025

Certification

  • Hootsuite Platform Certificate
  • Google Ads Display Certification

Languages

English
Professional

Affiliations

  • Attended NatCon Conferences (2024-2025)
  • Captain, Varsity Basketball - Led team to semi-finals for states (2020)

Timeline

Coporate Trainer

Infinova Manager
05.2024 - Current

Assistant Manager

Foot Locker Inc.
06.2017 - 05.2024

BBA - Marketing

Montclair State University

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