Roy Marquez
Chicago,IL
Summary
A proven leader/ trainer for the VA department with deep knowledge and insight of 24+years experience in a high volume production environment.training newly and senior employees to follow company's guidelines, work instructions, and safety procedures . Diligent with commitment to working long hours ,exceeding daily qoutas.ISO 9001/2015 , 14001 constantly met.
Overview
24
24
years of professional experience
Work History
Teamleader/Trainer
Sonova LLC.
Aurora, IL
07.1999 - 07.2023
- Kept work areas clean, neat and free of safety hazards to maximize efficiency and lean manufacturing.
- Held daily staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Mentored newly hired employees and implemented training on safety procedures to prevent injuries.
- Collaborated with other departments to ensure alignment of goals across teams.
- Facilitated training sessions for new employees on company policies and procedures.
- Established clear team goals aligned with company objectives, tracking progress regular basis.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Implemented strategic plans to enhance team performance and productivity.
- Cross training,development newly and senior employees to enhance team skills for both 1st and 2nd shift
- Delegated daily tasks to team members to optimize group productivity.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Maintained positive working relationship with fellow staff and management
Education
High School Diploma -
Gage Park High School
Chicago, IL06-1998
Skills
- Mentoring
- Coaching
- Quality improvement
- Complaint resolution
- Safety
- Team motivation
- Performance improvement
- Feedback delivery
- Problem-solving
- Staff training
- Overseeing daily activities
- Goal setting
- SMART goals
- Workflow management
- Complex Problem-solving
- Leading team meetings
- Team assessment
- Attention to detail
- Coaching and mentoring
- Lean manufacturing
- Customer service support
- Staff education and training
- Multi department and Project management
- Team building
- Strategic planning
- Employee evaluation
- Documentation and reporting
- Daily workflow improvement
- Evaluating employee work
- Team supervision
- Performance evaluations
- Employee training
- Giving constructive feedback
- Process improvement
- Overtime management
- Issue resolution
- Relationship building
- Teamwork and collaboration
- Safety processes and procedures
- Technical support
- Quality control
- Conflict resolution
- Agile/shipping
- Docuware
- Verbal and written communication
- Customer settings ,manual programming with Bluetooth device's
Timeline
Teamleader/Trainer
Sonova LLC.
07.1999 - 07.2023
High School Diploma -
Gage Park High School