Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Marquez

Chicago,IL

Summary

A proven leader/ trainer for the VA department with deep knowledge and insight of 24+years experience in a high volume production environment.training newly and senior employees to follow company's guidelines, work instructions, and safety procedures . Diligent with commitment to working long hours ,exceeding daily qoutas.ISO 9001/2015 , 14001 constantly met.

Overview

24
24
years of professional experience

Work History

Teamleader/Trainer

Sonova LLC.
Aurora, IL
07.1999 - 07.2023
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency and lean manufacturing.
  • Held daily staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Mentored newly hired employees and implemented training on safety procedures to prevent injuries.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Established clear team goals aligned with company objectives, tracking progress regular basis.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Implemented strategic plans to enhance team performance and productivity.
  • Cross training,development newly and senior employees to enhance team skills for both 1st and 2nd shift
  • Delegated daily tasks to team members to optimize group productivity.
  • Achieved cost-savings by developing functional solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Maintained positive working relationship with fellow staff and management

Education

High School Diploma -

Gage Park High School
Chicago, IL
06-1998

Skills

  • Mentoring
  • Coaching
  • Quality improvement
  • Complaint resolution
  • Safety
  • Team motivation
  • Performance improvement
  • Feedback delivery
  • Problem-solving
  • Staff training
  • Overseeing daily activities
  • Goal setting
  • SMART goals
  • Workflow management
  • Complex Problem-solving
  • Leading team meetings
  • Team assessment
  • Attention to detail
  • Coaching and mentoring
  • Lean manufacturing
  • Customer service support
  • Staff education and training
  • Multi department and Project management
  • Team building
  • Strategic planning
  • Employee evaluation
  • Documentation and reporting
  • Daily workflow improvement
  • Evaluating employee work
  • Team supervision
  • Performance evaluations
  • Employee training
  • Giving constructive feedback
  • Process improvement
  • Overtime management
  • Issue resolution
  • Relationship building
  • Teamwork and collaboration
  • Safety processes and procedures
  • Technical support
  • Quality control
  • Conflict resolution
  • Agile/shipping
  • Docuware
  • Verbal and written communication
  • Customer settings ,manual programming with Bluetooth device's

Timeline

Teamleader/Trainer

Sonova LLC.
07.1999 - 07.2023

High School Diploma -

Gage Park High School
Roy Marquez